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Managing Partner, Global Business Development
See what factors influence Charleys Cheesesteaks performance in the United States and how they change over time
See what factors influence Charleys Cheesesteaks performance in the United States and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of Charleys Cheesesteaks' competitors in the United States
An analysis of Charleys Cheesesteaks' competitors in the United States
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Charleys Cheesesteaks is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market Performance reveals competitive strength and customer preference, showing brand’s share of foot traffic relative to industry peers.
Charleys Cheesesteaks holds a leading market position in the United States Cafe & Restaurants industry, ranking in the top 1% (99th percentile). This indicates a very strong market presence and high customer preference compared to its peers. Competitors like Yard House, CVI.CHE 105, Long John Silver's, McAlister's Deli, Portillo's and Paris Baguette are also at a high percentile.
Customer satisfaction is key for loyalty, reflecting service quality and overall brand perception, driving repeat business and positive word-of-mouth.
Charleys Cheesesteaks demonstrates strong customer satisfaction with an overall CSAT of 77%, a 4.1 percentage point increase year-over-year. States like Illinois (89%), Oklahoma (84%), Louisiana (83%), Maryland (83%), and Kentucky (82%) show high satisfaction levels. CSAT has improved consistently from May to July 2025, trending upwards.
Average check is crucial for revenue insights. It shows spending per customer, aiding pricing and menu strategy optimization for increased profitability.
Charleys Cheesesteaks reports an average check of $18.30, a 1.2% increase year-over-year. Louisiana has the highest average check ($25.40). Maryland and Virginia show significant average check values as well, indicating higher spending per customer in these locations. The overall trend in average check remains relatively stable.
Outlet count indicates market reach, reflecting expansion strategy and brand accessibility, crucial for assessing market penetration and growth potential.
Charleys Cheesesteaks has a substantial presence with the number of outlets. Texas leads with 142 locations, followed by Florida (116) and California (80). Ohio (53) and Maryland (43) contribute significantly to the total outlet count, indicating a broad geographic distribution across the United States.
Competitor analysis reveals market dynamics, identifying key rivals and customer preferences, informing strategies to maintain a competitive edge.
Charleys Cheesesteaks' customers also frequently visit McDonald's (12.61%), Wendy's (6.22%), Taco Bell (6.14%), Chick-fil-A (5.98%), and Burger King (5.82%). This cross-visitation data highlights the brand's primary competitors in the fast-food and cafe & restaurants sector.
Traffic workload analysis shows peak hours, optimizing staffing and resource allocation to improve customer service and operational efficiency.
Charleys Cheesesteaks experiences peak traffic between 10 AM and 8 PM, with the highest workload between 12 PM and 6 PM. There is minimal traffic between 1 AM and 7 AM. The data suggests the brand's busiest hours align with typical lunch and dinner times.
Consumer segments inform targeted marketing. Understanding demographics refines messaging, boosting engagement and ROI through tailored strategies.
Charleys Cheesesteaks' customer base exhibits a high affinity among women (95 index) and a higher affinity among men (105 index). Generation Z shows the highest affinity (113 index), followed by Gen Y (102 index) and Gen X (98 index), indicating that younger generations are more engaged with the brand.