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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Carmela Coffee performance in the United States and how they change over time
See what factors influence Carmela Coffee performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
In Cafés & Restaurants
·Jul – Sep 25
Carmela Coffee is in the lower 42% of brands
Sample of brands in the same percentile
An analysis of Carmela Coffee' competitors in the United States
An analysis of Carmela Coffee' competitors in the United States
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Carmela Coffee's market performance is in the lower 42% of brands. This indicates a below average market standing compared to competitors like Brasão Brazilian Steakhouse, Winchell's Donut House, Hat Creek Burger Company, 100 Fun, Crawford's Genuine, and Miami Beach, which share a similar percentile.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. High CSAT often correlates with repeat business and positive word-of-mouth.
Carmela Coffee's overall CSAT is 91%, a slight decrease of 0.9 percentage points year-over-year. In Florida, CSAT is also 91%, with a decrease of 1.2 percentage points. The CSAT trend shows a decline from June (93.66%) to August (87.76%) 2025, indicating a need to address potential issues affecting customer experience.
Average check reveals spending habits, influencing revenue strategies. Monitoring this KPI helps optimize pricing and promotions for increased profitability.
Carmela Coffee's overall average check is $16.70, a 5.2% decrease year-over-year. In Florida, the average check is also $16.70, showing no growth. The average check trend shows fluctuation from June ($16.94) to August ($15.27) 2025, suggesting a need to analyze factors affecting customer spending.
Outlet count indicates brand reach and growth. Tracking this KPI helps assess market penetration and expansion effectiveness across different regions.
Carmela Coffee has 13 outlets in Florida and 1 in New York. The concentration in Florida suggests a strong regional presence, while the limited presence in New York indicates potential for expansion in that market.
Competitor analysis identifies key rivals and customer preferences. Understanding cross-visitation patterns informs competitive strategies and market positioning efforts.
Carmela Coffee's top competitors based on customer cross-visitation are McDonald's (4.73%), Dunkin' (3.55%), Pura Vida Miami (3.55%), Starbucks (2.96%), and Outback Steakhouse (2.37%). This indicates that customers who visit Carmela Coffee also frequent these establishments, highlighting potential areas for competitive differentiation.
Traffic workload reveals peak hours, optimizing staffing and resource allocation. Analyzing this KPI ensures efficient operations and enhanced customer experience during busy periods.
Carmela Coffee experiences peak traffic between 8 AM and 1 PM, with the highest workload at 11 AM (69.40%). Traffic is minimal between 8 PM and 6 AM. This data suggests the need for optimized staffing and resource allocation during peak hours to ensure efficient service.
Consumer segments inform targeted marketing. Understanding demographics allows tailored campaigns, improving engagement and ROI by aligning with specific consumer traits.
Carmela Coffee's customer base shows a higher affinity towards women (128 index) compared to men (73 index). Among generations, Gen Y (116 index) shows higher affinity, while Gen X (97 index) and Gen Z (83 index) are under-indexed. This suggests opportunities for targeted marketing campaigns focused on women and Gen Y.