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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Boston Market performance in the United States and how they change over time
See what factors influence Boston Market performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Boston Market' competitors in the United States
An analysis of Boston Market' competitors in the United States
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Boston Market is in the lower 31% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's foot traffic share, revealing competitive strength and customer preference in the industry.
Boston Market's market performance is in the lower 31%, indicating a below average/lagging position. This means the brand captures less foot traffic than most competitors. Performance peers in the same percentile range include Mike’s Superior Deli and Grill, Northern China Eatery (Beltline), The Ranch at Las Colinas, Two Meatballs in the Kitchen, Krua Thai Restaurant, and Big John Steak & Onion.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. Higher CSAT often correlates with repeat business.
Boston Market's overall CSAT is 37%, a slight decrease of 0.1 percentage points year-over-year. CSAT varies by state, with Massachusetts (66%) and Texas (62%) showing the highest satisfaction, while New Jersey (33%) and Illinois (33%) show the lowest. The CSAT trend shows slight fluctuations over the three-month period.
Average check reveals customer spending per visit, crucial for revenue insights. Monitoring trends helps optimize pricing and promotions for profitability.
The overall average check for Boston Market is $26.10, a decrease of 7.3% year-over-year. New York has the highest average check ($31.80), while Texas has the lowest ($18.30). The average check fluctuated slightly between June and August 2025.
Outlet count indicates brand reach and market presence. Growth reflects expansion strategy, while decline may signal consolidation or market challenges.
Boston Market has the most outlets in Pennsylvania (8), followed by New York (5), Texas (4), and New Jersey (4). Florida, California and Massachusetts each have 3 outlets. Delaware and Virginia each have 2 outlets. North Carolina has 1 outlet.
Identifying top competitors helps understand market dynamics. Cross-visitation reveals shared customer base, informing competitive strategies and marketing efforts.
The top competitors for Boston Market, based on cross-visitation, are McDonald's (12.38%), Dunkin' (8.57%), Wendy's (8.57%), Burger King (8.57%), and Chick-fil-A (7.62%). This indicates that customers who visit Boston Market also frequently visit these fast-food chains.
Traffic workload by hour reveals peak times, aiding staffing and resource allocation. Understanding customer flow optimizes service and minimizes wait times.
Boston Market experiences peak traffic workload between 10 AM and 8 PM, with the highest traffic around 4-5 PM (66.29% and 66.98% respectively). Traffic is minimal during the early morning hours (0-9 AM).
Analyzing consumer segments by gender and generation informs targeted marketing. Affinity insights guide positioning strategies and personalized campaigns.
Women show a high affinity (89%) towards Boston Market, while men are over-represented (110%). Gen Z shows the highest affinity (114%), followed by Gen X (98%) and Gen Y (94%).