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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Sam's Club is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Sam's Club performance in the United States and how they change over time
See what factors influence Sam's Club performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Sam's Club' competitors in the United States
An analysis of Sam's Club' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance reflects brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Sam's Club's Market Performance is at the 99th percentile, marking it as a leading brand. This percentile means that Sam's Club outperforms 99% of Cafe & Restaurants brands, indicating strong market leadership and customer preference. Performance peers include: Mezcali, Don Coqui On The Hudson, Mel's Classic Diner, Buddy's Burger, Sushi By Bou, Pancake House.
Customer satisfaction (CSAT) reflects customer loyalty and overall brand perception, directly impacting revenue and long-term growth.
Sam's Club's overall CSAT is 48%, a decrease of 14.7 percentage points year-over-year. CSAT varies by location: Florida shows 68%, Illinois 62%, Georgia 53%, while Texas is significantly lower at 20%. The trend line shows fluctuations in CSAT over recent months, ranging from 42.11% to 58.46%.
Average check tracks the average amount spent per customer, vital for revenue forecasting and profitability analysis.
The overall average check for Sam's Club is $13, a 13.10% increase year-over-year. Oklahoma has the highest average check at $16.90, while Florida's average check is $11.90. The trend line indicates fluctuations in the average check over recent months, ranging from $6.60 to $15.43.
Number of outlets indicates brand reach and market presence, reflecting expansion strategy and potential revenue streams.
Sam's Club has the most outlets in Texas (78), followed by Florida (43) and California (31). Ohio has 26 outlets, Illinois has 25, Pennsylvania and Georgia each have 24, Michigan has 23, North Carolina has 21, and Missouri has 19. This distribution reveals key regions for Sam's Club's operations.
Competitor analysis identifies key players and competitive dynamics, crucial for strategic positioning and market share defense.
The top competitors for Sam's Club, based on cross-visitation, are McDonald's (26.38%), Burger King (9.20%), Wendy's (7.36%), Taco Bell (6.75%), and Chick-fil-A (6.75%). This indicates that customers who visit Sam's Club also frequently visit these fast-food chains.
Traffic workload by hour helps optimize staffing and resource allocation, enhancing customer experience and operational efficiency.
Sam's Club experiences peak traffic workload between 10 AM and 7 PM, with the highest traffic around noon (12 PM) at 59.68. There is no traffic from midnight to 9 AM and after 8 PM, indicating that Sam's Club is closed during these hours. Traffic is lowest at 7 PM with 45.45.
Understanding consumer segments by gender and generation is important for tailoring marketing and positioning strategies to specific groups.
Women show a high affinity (82%) towards the brand, indicating they are more strongly represented. Men show an over-representation with an affinity index of 115%. Gen X shows an over-representation with affinity 112%, Gen Y is averagely represented with affinity 100% and Gen Z shows an over-representation with affinity 112%.