Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Pancake House is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Pancake House performance in the United States and how they change over time
See what factors influence Pancake House performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Pancake House' competitors in the United States
An analysis of Pancake House' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market share reveals competitive strength and customer preference in the industry, influencing strategic decisions and growth opportunities.
Pancake House holds a leading market performance at the 99th percentile. This position means Pancake House outperforms most competitors in capturing customer traffic. Its performance peers include PaoPao Ramen Factory & BoBa, G&M Restaurant, Sam's Club, Buddy's Burger, Don Coqui On The Hudson and Sushi By Bou.
Customer satisfaction is vital as it drives loyalty, positive word-of-mouth, and repeat business, directly impacting revenue and brand reputation.
Pancake House demonstrates a strong customer satisfaction (CSAT) score of 77%, a 4.3 percentage point increase year-over-year. CSAT is highest in Ohio (86%) and Kansas (85%), with significant growth in Ohio and a decline in Kansas. New York and Virginia show moderate CSAT and growth. Monthly CSAT has fluctuated between 73% and 79.31%.
Average check reveals customer spending habits and informs pricing strategies, influencing revenue per transaction and overall profitability.
Pancake House's overall average check is $20.9, representing a 13.6% increase year-over-year. New York has the highest average check ($26.5), while North Carolina has the lowest ($12.6). Monthly average check values have fluctuated, decreasing to $16.81 in June 2025.
Outlet count indicates brand reach and market penetration, influencing accessibility and overall revenue potential across different locations.
Pancake House has multiple outlets across several states. New York, North Carolina, and Ohio each have 2 outlets, representing the highest concentration. Michigan, Georgia, Kansas and Maryland each have 1 outlet. This distribution shows key areas of operation for Pancake House.
Identifying competitors helps refine strategies, exploit market gaps, and understand the competitive landscape affecting market share and growth.
The top competitors for Pancake House, based on customer cross-visitation, are McDonald's (13.79%), Chick-fil-A (6.90%), Wendy's (5.17%), Tim Hortons (4.60%), and Texas Roadhouse (4.60%). This indicates that Pancake House customers also frequent these establishments.
Traffic workload analysis allows optimized staffing, resource allocation, and targeted promotions, maximizing efficiency during peak hours and minimizing costs during slow periods.
Pancake House experiences peak traffic workload between 8 AM and 12 PM, with the highest activity around 10 AM (58.96%). There is minimal activity during the afternoon and evening, with no traffic between 8 PM and 6 AM. This data can inform staffing and promotional strategies.
Consumer segment insights allow tailored marketing, product development, and customer engagement strategies, maximizing relevance and ROI.
Pancake House's customer base shows higher affinity among women (104%) than men (97%). Among generations, Gen X shows the highest affinity (142%), followed by Gen Z (121%) and Gen Y (69%). This suggests targeted marketing towards Gen X and Gen Z women may be more effective.