Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
KAUAI is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence KAUAI performance in the South Africa and how they change over time
See what factors influence KAUAI performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of KAUAI' competitors in the South Africa
An analysis of KAUAI' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
KAUAI's market performance is in the top 1% in South Africa's Cafe & Restaurants industry, indicating a leading position. This high percentile suggests strong brand preference and competitive advantage. Performance peers include Simply Asia, Galito's, Del Forno, Modern Tailors, EL&N London, and Cattle Baron, which also hold leading positions.
CSAT reflects customer loyalty. Tracking CSAT helps to understand whether customers are happy with the service and product, allowing for targeted improvements.
KAUAI's overall customer satisfaction (CSAT) is 61%, a slight decrease of 0.5 percentage points year-over-year. CSAT varies by state: Free State (89%), KwaZulu-Natal (84%), Western Cape (62%), and Gauteng (54%). There is a potential need to address customer concerns, particularly in Gauteng and Western Cape, where CSAT is relatively lower.
Average check indicates customer spending per visit, which is vital for revenue assessment and informs pricing/promotional strategies to boost sales.
The overall average check for KAUAI is 149.8 ZAR, up 3.7% year-over-year. KwaZulu-Natal has the highest average check (183.3 ZAR). The increase suggests customers are spending more per visit, which could be due to price adjustments or changes in order patterns.
Outlet count indicates brand reach. More locations increase accessibility, improving market penetration and potentially higher revenue.
KAUAI has the most outlets in Gauteng (97), followed by Western Cape (65) and KwaZulu-Natal (27). The distribution of outlets by state reflects KAUAI's strategic presence across South Africa, with a strong focus on Gauteng.
Identifying competitors through cross-visitation uncovers direct rivals and reveals shared customer base for strategic planning and differentiation.
KAUAI's top competitors, based on cross-visitation, are McDonald's (16.17%), KFC (10.56%), Spur (9.90%), Nando's (7.92%), and Wimpy (5.61%). A significant portion of KAUAI's customers also visit these fast-food chains, suggesting a need to differentiate KAUAI's offerings to retain and attract customers.
Traffic workload highlights peak hours. This insights is important for staff scheduling and optimizing resources to improve customer experience.
KAUAI's traffic workload peaks between 9 AM and 6 PM, with the highest activity around noon (12 PM). This indicates the busiest hours for KAUAI outlets, which is crucial for staffing and resource allocation.
Understanding consumer segments allows tailored strategies, improving marketing effectiveness and driving growth by targeting distinct customer groups.
KAUAI's customer base shows a high affinity among women (97%) and an over-representation by Gen X (180%), while Gen Y (77%) is under-represented. This suggests that marketing efforts could focus on these over-represented segments.