Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Del Forno is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Del Forno performance in the South Africa and how they change over time
See what factors influence Del Forno performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of Del Forno' competitors in the South Africa
An analysis of Del Forno' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reflects brand's share of foot traffic, revealing competitive strength and customer preference in the industry.
Del Forno holds a leading market position at the 99th percentile. This indicates a strong competitive advantage and high customer preference, positioning Del Forno above competitors. Performance peers include Galito's, EL&N London, KAUAI, Irene Farm, Stadium Fast Foods and Simply Asia.
Customer satisfaction reveals brand perception, influencing loyalty and growth. Tracking CSAT helps identify areas for improvement and strengthens relationships.
Overall customer satisfaction for Del Forno is at 72%, a decrease of 7.6 percentage points year-over-year. Mpumalanga shows the highest CSAT at 87% with a growth of 32.8 percentage points, while Gauteng's CSAT is 69% with a decrease of 10.4 percentage points. These variations highlight regional differences in customer experience.
Average check indicates customer spending per visit. It is important for profitability and revenue management, highlighting pricing strategy effectiveness.
The overall average check for Del Forno is 276.7 ZAR, a 12.4% increase year-over-year. North West has the highest average check at 352.2 ZAR. Gauteng shows an average check of 265 ZAR. These variations demonstrate regional differences in customer spending habits.
Outlet count reflects brand reach and market presence. Monitoring growth aids strategic expansion and competitive positioning within the industry.
Del Forno has 44 outlets in Gauteng, 3 in North West, 2 in Mpumalanga, and 1 in KwaZulu-Natal. The high concentration in Gauteng suggests a strong regional focus, while other provinces represent expansion opportunities.
Analyzing competitors highlights market dynamics and brand positioning. It is important for strategic decision-making and maintaining a competitive edge.
Del Forno's top competitors based on customer cross-visitation are Spur (17.19%), McDonald's (15.44%), KFC (14.74%), Nando's (7.37%), and ROMAN'S PIZZA (7.02%). This indicates that Del Forno customers also frequent these fast-food and casual dining chains.
Traffic workload analysis optimizes staffing and resource allocation. Understanding peak hours enhances customer experience and operational efficiency.
Del Forno experiences peak traffic between 10:00 and 19:00, with the highest workload at 18:00 (56.52%). Traffic is minimal between 21:00 and 7:00. This data informs staffing and promotional strategies to manage peak demand effectively.
Consumer segment analysis enables targeted marketing. Understanding demographics enhances engagement and maximizes ROI by tailoring strategies effectively.
Women are overrepresented (91% affinity) and Men are overrepresented (107% affinity), showing a strong engagement across both genders. Gen X shows very high affinity (299%), indicating a strong representation within Del Forno's customer base.