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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Imperial Kitchen & Dimsum is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Imperial Kitchen & Dimsum performance in the Indonesia and how they change over time
See what factors influence Imperial Kitchen & Dimsum performance in the Indonesia and how they change over time
Available by subscription
Available by subscription
An analysis of Imperial Kitchen & Dimsum' competitors in the Indonesia
An analysis of Imperial Kitchen & Dimsum' competitors in the Indonesia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market share reveals competitive strength and customer preference, guiding strategic decisions and investment prioritization.
Imperial Kitchen & Dimsum is in the top 1% of brands, which indicates a leading market performance within Indonesia's Cafe & Restaurants industry. This high percentile suggests strong customer preference. Performance peers like KFC, Kimukatsu, Hokben, Pepper Lunch, Labbaik Chicken and Kampung Kecil Abdul Muis, all positioned at the 99th percentile, share similar market standing.
CSAT reflects customer loyalty and service quality, directly impacting retention, brand reputation, and long-term revenue growth.
Imperial Kitchen & Dimsum boasts a high overall customer satisfaction (CSAT) of 95%, a significant increase of 11.5 percentage points year-over-year. Sulawesi shows perfect satisfaction (100%), while Java (95%) and Sumatra (92%) are also strong. Kalimantan shows lower satisfaction (79%). Recent monthly CSAT scores are consistently high, between 94.19% and 95.98%.
Average check indicates spending per customer, crucial for revenue forecasting and optimizing pricing/menu strategies to boost profitability.
The overall average check for Imperial Kitchen & Dimsum is 106.2K IDR, reflecting an 8.4% year-over-year increase. Kalimantan has the highest average check (107.3K IDR), followed by Java (106.7K IDR), and Sumatra (104K IDR). Sulawesi is much lower (12.5K IDR). Average check fluctuated between 73508.75 IDR and 121550.63 IDR over recent months.
Outlet count signifies brand reach and market presence, influencing accessibility, brand awareness, and revenue potential.
Imperial Kitchen & Dimsum has 125 outlets in Java, indicating a strong presence in that region. Sumatra has 8 outlets, Kalimantan has 5, and Sulawesi has 1. Most of the brand's presence and infrastructure is in Java.
Understanding key competitors and customer cross-visitation aids strategic positioning and targeted marketing efforts.
Pizza Hut leads in cross-visitation (3.42%), followed by Richeese Factory (2.45%), Burger King (2.28%), Solaria (2.11%), and Starbucks (1.60%). These brands represent the primary competitive landscape for Imperial Kitchen & Dimsum, meaning that its customers also visit those competitors.
Traffic workload analysis optimizes staffing, resource allocation, and promotional timing for peak efficiency and customer satisfaction.
Peak traffic workload for Imperial Kitchen & Dimsum occurs between 10 AM and 9 PM, with the highest activity between 6 PM and 7 PM, meaning Imperial Kitchen & Dimsum needs to be prepared for high traffic in those periods. There is almost no activity between 10 PM and 6 AM.
Analyzing consumer segments allows for personalized marketing, product development, and tailored customer experiences.
Women and Gen Z show high affinity, while Men and Gen X are under-indexed, indicating specific target groups. The affinity index of 119 for women means that women are overrepresented as consumers compared to men (84). Gen Z are overrepresented (125) compared to Gen X (72) and Gen Y (94).