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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Starbucks is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Starbucks performance in the Indonesia and how they change over time
See what factors influence Starbucks performance in the Indonesia and how they change over time
Available by subscription
Available by subscription
An analysis of Starbucks' competitors in the Indonesia
An analysis of Starbucks' competitors in the Indonesia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reveals brand's share of foot traffic, indicating its competitive strength and customer preference in the cafe industry.
Starbucks in Indonesia holds a leading market position with a percentile of 99, placing it in the top 1% of brands. This high percentile signifies substantial customer preference and market share compared to its peers like Spesial Sambal and Fore Coffee, all positioned within the same leading percentile range.
Customer satisfaction (CSAT) reflects brand perception. Tracking CSAT helps understand loyalty and identify areas for service or product improvements.
Starbucks in Indonesia has an overall CSAT of 74%, a decrease of 3.4 percentage points year-over-year. Regionally, customer satisfaction varies, with Sulawesi showing the highest at 77% and Sumatra the lowest at 62%. The downward trend suggests potential areas needing attention to bolster customer loyalty.
Average check reveals spending per customer. Tracking it helps evaluate pricing strategies and promotional effectiveness in driving revenue.
The overall average check for Starbucks in Indonesia is 68.5K IDR, a 12.5% decrease year-over-year. Lesser Sunda Islands shows the highest average check at 81.2K IDR, while Sumatra has the lowest at 62.6K IDR. The decline indicates a potential shift in customer spending habits or the impact of promotional activities.
Outlet count reflects market reach. Tracking it indicates expansion success and potential for revenue growth across different regions.
Starbucks in Indonesia has 374 outlets in Java, representing the largest regional presence. Sumatra follows with 43 outlets. This distribution highlights Java as a key market for Starbucks, with other regions offering expansion opportunities.
Competitor analysis identifies key players and customer overlap, informing strategies to differentiate and retain market share effectively.
The top competitors for Starbucks in Indonesia, based on cross-visitation, include KFC (8.25%), Pizza Hut (5.71%), McDonald's (5.02%), Fore Coffee (4.28%), and Kopi Kenangan (4.28%). These brands attract Starbucks customers, suggesting potential strategies for Starbucks to differentiate itself and enhance customer loyalty.
Traffic workload by hour identifies peak times. Effective staffing and resource allocation during these hours are key to optimizing service quality.
Traffic workload for Starbucks in Indonesia peaks between 14:00 and 17:00, reaching a high of 65.84% at 16:00. The lowest traffic occurs between 0:00 and 03:00. This workload distribution is crucial for effective staffing and resource management.
Analyzing consumer segments informs targeted marketing. Understanding gender and generation mix allows tailored campaigns for engagement and loyalty.
Starbucks in Indonesia shows a high affinity with women (Index 73) and a significantly over-indexed affinity with Gen X (Index 181). Gen Y shows average affinity (Index 101) and Gen Z is under-indexed (Index 59). Marketing efforts could focus on Gen X and female consumers to further enhance brand engagement.