Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Richeese Factory is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Richeese Factory performance in the Indonesia and how they change over time
See what factors influence Richeese Factory performance in the Indonesia and how they change over time
Available by subscription
Available by subscription
An analysis of Richeese Factory' competitors in the Indonesia
An analysis of Richeese Factory' competitors in the Indonesia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Brand’s share of foot traffic reveals its competitive strength and customer preference in the Cafe & Restaurants industry in Indonesia.
Richeese Factory holds a leading market performance at the 99th percentile, indicating it captures a significant portion of customer visits compared to its peers in Indonesia. Competitors like Pizza Hut, Sambal Bakar Indonesia, Burger King, Hachi, Labbaik Chicken and Pepper Lunch are also in the top percentile.
Customer Satisfaction reflects brand perception and loyalty. High CSAT scores often correlate with repeat business and positive word-of-mouth.
Richeese Factory boasts a strong customer satisfaction, with an overall CSAT of 92%, a 15.4pp increase year-over-year. Sumatra leads in regional CSAT at 93%, followed by Kalimantan and Java at 92%. Sulawesi shows the lowest CSAT at 76% but still indicates growth. The CSAT trend is fluctuating during the period from April to June 2025.
Average Check reflects spending per customer. A higher Average Check translates to increased revenue per transaction.
The overall average check for Richeese Factory is 78.2K IDR, a 10.6% increase year-over-year. Sulawesi shows the highest average check at 98.1K IDR, while Java shows the lowest at 74.8K IDR. The average check amount has fluctuated between approximately 61.3K IDR and 84.6K IDR.
Number of Outlets indicates brand reach. A larger number of outlets typically leads to increased market presence.
Richeese Factory has a significant presence in Java with 176 outlets. Sumatra has 53 outlets. Kalimantan, Sulawesi and Lesser Sunda Islands have 20, 11, and 10 outlets respectively, suggesting potential for expansion in these regions.
Competitor analysis highlights direct rivals. Understanding competitors' overlap helps refine marketing and retention strategies.
Pizza Hut is the top competitor with a cross-visitation rate of 6.87%. KFC, Burger King, Kopi Kenangan and McDonald's also show notable cross-visitation rates at 3.85%, 2.60%, 2.03% and 1.83% respectively, indicating shared customer base.
Traffic Workload reveals peak hours. Optimizing staffing and promotions during peak times can enhance customer experience.
Traffic workload for Richeese Factory peaks between 17:00 and 20:00, with the highest workload at 19:00 (74.79%). Traffic is lowest between 3:00 and 6:00. This indicates customer flow during the day and night.
Consumer Segments inform targeted marketing. Understanding demographics allows for personalized campaigns and product development.
Richeese Factory's customer base is almost evenly split between women (101 index) and men (99 index), indicating broad appeal. Gen Z is over-indexed (119), suggesting high affinity. Gen Y (97 index) and Gen X (75 index) are under-indexed relative to the average consumer.