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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Duck Donuts is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Duck Donuts performance in the United States and how they change over time
See what factors influence Duck Donuts performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Duck Donuts' competitors in the United States
An analysis of Duck Donuts' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance indicates brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Duck Donuts holds a leading market performance in the United States Cafe & Restaurants industry with a percentile of 99, placing it in the top 1%. This high percentile signifies strong customer preference and a dominant market presence. Performance peers in similar range: MOOYAH Burgers, Fries & Shakes, Taco Mac, Wing Snob, Kumori Sushi & Teppanyaki, Round Table Pizza, Pizzeria Portofino.
Customer satisfaction reflects brand perception and loyalty, influencing repeat business and positive word-of-mouth, and ultimately, revenue growth.
Duck Donuts exhibits a strong customer satisfaction with an overall CSAT of 86%, a 3.7pp increase year-over-year. Massachusetts leads with 97%, followed by Missouri at 95%, Minnesota and New York both at 94%, and Colorado at 93%. This indicates a generally positive customer experience across various states, with significant improvement in Colorado.
Average check reveals customer spending habits, influencing revenue and profitability. Monitoring helps optimize pricing and promotions for higher sales.
Duck Donuts shows an average check of $12.3, a slight increase of 0.3% year-over-year. New Jersey has the highest average check at $15.8 USD, followed by Pennsylvania at $15.2 USD. Minnesota and New York average check are $13.7 and $13.1 respectively. This indicates variations in customer spending across different states, but overall, average check is slightly increasing.
Outlet count indicates brand reach and expansion, impacting market presence and accessibility to customers, thus boosting potential revenue.
Duck Donuts has a varying number of outlets across the United States. Virginia leads with 21 outlets, followed by North Carolina with 19 and Pennsylvania with 17. Florida has 11 outlets, while New Jersey, New York and South Carolina have 10 and 9 respectively. This signifies a strong presence in the East Coast region, with expansion opportunities in other states.
Identifying competitors helps refine marketing strategies and differentiate the brand to gain a competitive edge and attract a larger customer base.
Duck Donuts' customers also frequent McDonald's (12.54%), Starbucks (7.09%), Chick-fil-A (7.01%), Wendy's (5.53%), and Dunkin' (4.98%). This indicates these brands are considered alternatives by Duck Donuts' customer base, highlighting the need for differentiated offerings.
Understanding traffic patterns helps optimize staffing, inventory, and marketing, improving operational efficiency and customer experience at peak hours.
Duck Donuts experiences peak traffic between 8 AM and 1 PM, with the highest workload at 12 PM (61.87%). Traffic significantly decreases after 6 PM, reaching its lowest point between 2 AM and 5 AM. This data allows Duck Donuts to allocate resources effectively during peak hours and adjust operations during slower periods.
Analyzing consumer segments by Gender and Generation informs targeted marketing and positioning strategies for maximum ROI.
Duck Donuts shows high affinity with women (101 Index) and Gen Z (114 Index), indicating these segments are overrepresented among its customers. It also exhibits affinity with Gen X (106 Index). Men (99 Index) and Gen Y (94 Index) are under-indexed, suggesting potential areas for targeted marketing efforts.