Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Crust Pizza Co. is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Crust Pizza Co. performance in the United States and how they change over time
See what factors influence Crust Pizza Co. performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Crust Pizza Co.' competitors in the United States
An analysis of Crust Pizza Co.' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Crust Pizza Co. holds a leading market position, ranking in the top 1% within the Cafe & Restaurants industry in the United States. This high percentile indicates strong brand preference and competitive strength relative to its peers like la Madeleine, Mordisco Miami, The Taj Cafe, Mango Mango Dessert, Mitr Thai Restaurant, and Ono Hawaiian BBQ, which share a similar leading market presence.
Customer satisfaction (CSAT) reflects customer happiness, critical for loyalty and positive word-of-mouth, influencing long-term brand success.
Crust Pizza Co.'s overall customer satisfaction is 90%, a slight decrease of 0.9 percentage points year-over-year. Satisfaction varies by location, with Louisiana showing a high of 97% and Texas at 90%. The CSAT trend from April to June 2025 shows a slight decline, from 91.66% to 88.18%, suggesting a need to investigate and address potential issues affecting customer experience.
Average check (revenue per transaction) indicates spending habits and menu popularity, crucial for revenue management and strategic pricing.
Crust Pizza Co.'s average check is $19.20, a 1.7% increase year-over-year. Average check varies by location, with Louisiana reporting $19.80 and Texas $19.10. The average check trend from April to June 2025 shows fluctuation but remains around $19, suggesting relatively stable spending habits among customers. This indicates effective pricing strategies and menu appeal.
Number of outlets indicates market penetration and brand reach, critical for assessing growth potential and geographic presence.
Crust Pizza Co. has 25 outlets in Texas and 4 outlets in Louisiana. This distribution reveals a stronger presence in Texas compared to Louisiana. The data suggests opportunities for expansion and investment in Louisiana to match the market penetration seen in Texas.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and market positioning.
The top competitors for Crust Pizza Co., based on customer cross-visitation, are Whataburger (8.05%), McDonald's (8.05%), Chick-fil-A (5.51%), Chipotle Mexican Grill (4.24%), and Taco Bell (4.03%). This indicates a significant overlap in customer base with fast-food chains. Crust Pizza Co. can leverage this information to refine its menu, promotions, and marketing strategies to differentiate itself and attract more customers.
Traffic workload analysis reveals peak hours and operational needs, critical for staffing, resource allocation, and customer service optimization.
Crust Pizza Co.'s peak traffic workload occurs between 11:00 AM and 8:00 PM, with the highest traffic volume at 6:00 PM (64.24%) and 7:00 PM (60.86%). There is minimal traffic during the night and early morning hours (0:00 - 9:00 AM). Strategic adjustments to staffing and resources can be made to handle the high demand during peak hours to enhance customer experience.
Understanding consumer segments by Gender and Generation informs targeted marketing and positioning strategies for greater effectiveness.
Crust Pizza Co. attracts Women (118 Affinity Index) more than Men (84 Affinity Index). The brand is over-indexed with Gen X (106 Affinity Index) and under-indexed with Gen Y (94 Affinity Index) and Gen Z (73 Affinity Index). This suggests marketing strategies should focus on continuing to engage Women and Gen X, and developing strategies to appeal more to Gen Y and Gen Z.