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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Charleys Cheesesteaks is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Charleys Cheesesteaks performance in the United States and how they change over time
See what factors influence Charleys Cheesesteaks performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Charleys Cheesesteaks' competitors in the United States
An analysis of Charleys Cheesesteaks' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows a brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Charleys Cheesesteaks is a leading brand in the Cafe & Restaurants industry in the United States, with a market performance percentile of 99.00, placing it in the top 1%. This high percentile indicates strong competitive positioning relative to peers like Miller's Ale House, Church's Texas Chicken, Pluckers Wing Bar, Hash House A Go Go, Yard House and Metro Diner.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and revenue. Higher CSAT typically correlates with increased retention and positive word-of-mouth.
Charleys Cheesesteaks has an overall CSAT of 75.00%, a slight decrease of 0.9 percentage points year-over-year. CSAT varies by state, with Illinois showing the highest satisfaction at 94.00% and Texas at 80.00%. Customer satisfaction increased over the period from April to June 2025.
Average check reveals spending habits, reflecting menu pricing and customer purchasing power. Increasing average check boosts revenue per transaction.
The overall average check for Charleys Cheesesteaks is $18.50, a 3.30% increase year-over-year, indicating customers are spending slightly more per visit. California shows the highest average check at $21.40. The average check decreased over the period from April to June 2025.
Outlet count indicates market presence and brand reach. More outlets can lead to greater brand visibility and increased customer accessibility.
Charleys Cheesesteaks has the most outlets in Texas (142), followed by Florida (116) and California (80). These figures highlight the brand's strongest markets in terms of physical presence.
Competitor analysis reveals key players vying for market share. Understanding cross-visitation patterns informs strategies to attract and retain customers.
McDonald's is the most frequently visited competitor by Charleys Cheesesteaks customers (14.07% cross-visitation), followed by Taco Bell (6.67%) and Wendy's (6.16%). This indicates the brand's customer base also frequents fast-food chains.
Traffic workload by hour reveals peak operational times, aiding staffing and resource allocation. Understanding customer flow optimizes service efficiency.
Charleys Cheesesteaks experiences peak traffic between 10:00 AM and 8:00 PM, with the highest workload around 1:00 PM. Traffic is minimal between midnight and 7:00 AM, with the least workload between 3:00-5:00 AM.
Understanding consumer segments by Gender and Generation is strategically important. Affinity insights inform targeted marketing and positioning strategies.
Women are slightly underrepresented in Charleys Cheesesteaks' customer base (92.00 affinity index), while men are overrepresented (107.00 affinity index). Gen Y (107.00) and Gen Z (102.00) show higher affinity compared to Gen X (98.00).