Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Chao is in the top 4% of brands
Sample of brands in the same percentile
See what factors influence Chao performance in the United States and how they change over time
See what factors influence Chao performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Chao' competitors in the United States
An analysis of Chao' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile indicates brand's share of foot traffic, competitive strength, and customer preference in the industry.
Chao's MARKET PERFORMANCE is at the 96th percentile, making it a leading brand in the Cafe & Restaurants industry in the United States. This high percentile indicates that Chao attracts a significant portion of customers compared to its competitors. Performance peers in the same percentile range include Oasis, Sunni Sky's Homemade Ice Cream, Bella Gina Pizza, Crazy Crab, Italian Steakhouse, and One Zo.
Customer satisfaction (CSAT) reflects customer happiness. High CSAT scores correlate with loyalty, repeat business, and positive recommendations.
Chao's overall customer satisfaction is 42%, a decrease of 8.3 percentage points year-over-year. CSAT varies by state: Florida shows 54% with an increase of 3.6pp, Georgia shows 50% with a decrease of 3.2pp and Tennessee shows 14% with a decrease of 50pp. The dynamic CSAT data indicates fluctuations from April to June 2025, with a low in May.
Average check (Avg Check) reveals customer spending habits. Higher Avg Check boosts revenue, reflecting perceived value and premium offerings.
Chao's overall average check is $18, reflecting a 6% increase year-over-year. In Florida, the average check is $15.8 USD with no growth. The dynamic data shows the average check fluctuating between $15.83 and $17.50 from April to June 2025.
Outlet count indicates brand reach. More outlets increase accessibility, market presence, and potential revenue streams.
Chao has a total of 41 outlets across the United States. Florida leads with 13 outlets, followed by Ohio with 6, Indiana and New Jersey with 4 each, New York and Georgia with 3 each, and Texas, Tennessee, Pennsylvania and Maryland with 2 each. This distribution highlights Chao's strong presence in Florida.
Competitor analysis identifies rivals. Tracking competitors' market share informs strategic planning for differentiation and growth.
Chao's top competitors, based on customer cross-visitation, are McDonald's (12.5%), Dunkin' (10%), Popeyes Louisiana Kitchen (7.5%), Taco Bell (7.5%), and Chili's Grill & Bar (7.5%). This indicates that customers who visit Chao also frequently visit these establishments.
Traffic workload patterns highlight peak hours. Understanding traffic patterns enables efficient staffing and resource allocation.
Chao's traffic workload varies significantly throughout the day. Peak hours are between 14:00 and 17:00, with the highest traffic workload at 55.48. Traffic is significantly lower during the early morning hours, with minimal activity between 0:00 and 6:00.
Consumer segments reveal customer demographics. Understanding demographics tailors marketing, aligning products with customer preferences.
Chao's consumer base shows a high affinity towards women, with an affinity index of 77, whereas men have an affinity index of 119. Among generations, Gen Z has the highest affinity at 252, followed by Gen Y at 107, and Gen X at 76. This indicates that Chao is particularly popular among Gen Z and women.