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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
One Zo is in the top 4% of brands
Sample of brands in the same percentile
See what factors influence One Zo performance in the United States and how they change over time
See what factors influence One Zo performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of One Zo' competitors in the United States
An analysis of One Zo' competitors in the United States
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reveals brand's share of foot traffic, showing competitive strength and customer preference in the industry.
One Zo's market performance is at the 96th percentile, indicating a leading position in the Cafe & Restaurants industry within the United States. This high percentile means that One Zo captures a significant share of customer traffic compared to its peers. Brands performing at the same level include Pedro's, Gorilla Nutz, Mt. Rushmore Brewing Company & Pounding Fathers Restaurant, Uncle Sharkii Poke Bar, Pizzeria Testa, and The Bar.
Customer satisfaction (CSAT) measures how well a brand's products/services meet customer expectations, impacting loyalty and brand reputation.
One Zo's overall customer satisfaction is 78%, a 1.3 percentage point increase year-over-year. Customer satisfaction varies by state, with Florida showing 96%, Georgia 81%, Massachusetts 69%, and California 54%. While overall CSAT increased, Florida, Massachusetts and California experienced declines in customer satisfaction compared to the previous year. Time series show fluctuation of CSAT with a range from ~72% to ~80%.
Outlet count indicates brand reach and expansion, crucial for market penetration and revenue generation.
One Zo has a total of 16 outlets in the United States. California has the highest number of outlets (8), followed by Georgia and Massachusetts (3 each), and New York and Florida (1 each). This distribution shows a concentration of One Zo locations in California.
Competitor analysis identifies key rivals and their market share, informing competitive strategies and differentiation efforts.
The top competitors for One Zo, based on cross-visitation, are Starbucks (9.76%), Chin Chin (4.88%), Wendy's (4.88%), Pure Pho & Grill (2.44%), and Repeal Oak Fired Steakhouse (2.44%). Starbucks is the most frequently visited competitor by One Zo's customers.
Traffic workload by hours reveals peak times, enabling optimal staffing and resource allocation for better service.
One Zo experiences peak traffic between 12 PM and 8 PM, with the highest workload around 6 PM (59.34%). There is very low activity from midnight to 10 AM. This information can be used to optimize staffing levels and resource allocation throughout the day.
Understanding consumer segments by gender and generation informs targeted marketing, improving engagement and ROI.
One Zo's customer base shows a higher affinity among women (127) compared to men (77). Among generations, Gen Z (291) demonstrates the highest affinity, followed by Gen Y (120), while Gen X (44) shows the lowest. This indicates that One Zo is particularly appealing to younger consumers, especially Gen Z.