Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
4Fingers Crispy Chicken is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence 4Fingers Crispy Chicken performance in the Malaysia and how they change over time
See what factors influence 4Fingers Crispy Chicken performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of 4Fingers Crispy Chicken' competitors in the Malaysia
An analysis of 4Fingers Crispy Chicken' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand's share of foot traffic, showing competitive strength and customer preference within the industry.
4Fingers Crispy Chicken is a leading brand in Malaysia with a market performance percentile of 99, indicating it captures a significant share of customer visits in Cafe & Restaurants industry. Competitors like KFC, ZUS Coffee, Pizza Hut, BananaBro, OldTown White Coffee, and Mohd Chan Restaurant also share similar or adjacent high-performance percentiles, reflecting a competitive market landscape.
Customer satisfaction is a key indicator of loyalty, influencing repeat business and positive word-of-mouth, impacting long-term growth.
4Fingers Crispy Chicken boasts high customer satisfaction in Malaysia, with an overall CSAT of 95%, up 5.4 percentage points year-over-year. Sarawak and Malacca show the highest CSAT at 99%. This strong positive sentiment signals effective customer service and product quality.
Average check tracks customer spending, critical for revenue forecasting and optimizing pricing strategies to maximize profitability.
The overall average check for 4Fingers Crispy Chicken in Malaysia is 39 MYR, a 3.2% increase year-over-year. Sarawak has the highest average check at 76.3 MYR. Monitoring this metric helps understand customer spending habits across regions.
Outlet count reflects brand reach, crucial for market penetration and increasing customer accessibility, driving revenue growth.
4Fingers Crispy Chicken has the highest number of outlets in Selangor (21), followed by Kuala Lumpur (10) and Johor (8). This distribution indicates a strategic focus on urban areas with high customer traffic, guiding expansion plans.
Competitor analysis identifies key rivals, informing strategies to gain market share and differentiate, enhancing competitive advantage.
The top competitors for 4Fingers Crispy Chicken in Malaysia, based on customer cross-visitation, are KFC (5.22%), ZUS Coffee (3.12%), Pizza Hut (2.54%), BananaBro (2.00%), and Sushi King (1.76%). Understanding these preferences enables targeted marketing to capture market share.
Traffic workload insights optimize staffing and resource allocation, ensuring efficient service during peak hours, improving customer experience.
Traffic workload for 4Fingers Crispy Chicken in Malaysia peaks between 10 AM and 11 PM, with the highest activity around 7 PM. This data helps optimize staffing and resource allocation during these peak hours to improve customer service.
Understanding consumer segments enables tailored marketing, enhancing relevance and engagement, improving ROI on marketing investments.
4Fingers Crispy Chicken's customer base in Malaysia shows a high affinity towards women (index 122) and Gen Z (index 119). Men are underrepresented (index 85), as are Gen X consumers (index 51). Marketing can be tailored to resonate more with under-indexed segments.