Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence ZUS Coffee performance in the Philippines and how they change over time
See what factors influence ZUS Coffee performance in the Philippines and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
ZUS Coffee is right in the middle
Sample of brands in the same percentile
An analysis of ZUS Coffee' competitors in the Philippines
An analysis of ZUS Coffee' competitors in the Philippines
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
ZUS Coffee's market performance in the Philippines is at the 45th percentile, indicating a below average/lagging market position. This means ZUS Coffee captures less foot traffic compared to many competitors. Performance peers in the same percentile range include The Matcha Tokyo - MOA, The Matcha Tokyo, Hill House Dining, Pancake House, Cộng Cà Phê Maginhawa, and Dahon at Mesa - Tagaytay.
Customer satisfaction (CSAT) reflects how happy customers are with a brand, influencing loyalty and repeat business.
ZUS Coffee's overall CSAT is 76%, a 4.6 percentage point increase year-over-year, indicating improved customer happiness. Central Luzon shows 82% CSAT, down by 4.2 percentage points, while Metro Manila has 73% CSAT, up by 3.2 percentage points. Recent CSAT peaked at 84.97% in August 2025.
Average check (Avg Check) indicates how much customers spend per visit, reflecting pricing strategy and customer spending habits.
ZUS Coffee's overall average check is PHP 277.3, an 84.9% increase year-over-year, suggesting higher customer spending. Calabarzon has the highest average check at PHP 360.9, while Metro Manila has the lowest at PHP 255.4. Recent average check was around PHP 276-280 during June-August 2025.
Number of outlets indicates brand's reach and presence, influencing market share and accessibility for customers.
ZUS Coffee has 94 outlets in Metro Manila, 16 in Calabarzon, 10 in Central Luzon, and 6 in Central Visayas. Metro Manila accounts for the majority of ZUS Coffee's presence in the Philippines.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and market positioning.
ZUS Coffee's top competitors based on cross-visitation are Jollibee (17.27%), McDonald's (17.27%), Starbucks (14.55%), Mang Inasal (8.18%), and KFC (6.36%). This indicates that customers who visit ZUS Coffee also frequently visit these fast-food chains and coffee shops.
Traffic workload by hours reveals peak times, helping optimize staffing and resource allocation for better service.
ZUS Coffee experiences peak traffic workload between 10 AM and 7 PM, with the highest activity around 6 PM (58.66%). Traffic is minimal between midnight and 6 AM. This data helps optimize staffing during peak hours.
Understanding consumer segments allows for targeted marketing, tailoring products and messages to specific groups.
ZUS Coffee's customer base shows a high affinity towards women (97%) and men (103%). Gen X is overrepresented (178%), while Gen Y is underrepresented (73%). Gen Z also shows a high affinity (124%).