Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence ZUS Coffee performance in the Philippines and how they change over time
See what factors influence ZUS Coffee performance in the Philippines and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of ZUS Coffee' competitors in the Philippines
An analysis of ZUS Coffee' competitors in the Philippines
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market share, reflected by foot traffic percentile, shows brand's competitive strength and customer preference in the Cafe & Restaurants industry.
ZUS Coffee is in the top 1% in the Philippines, indicating a leading market position. This high percentile suggests strong customer preference and competitive advantage in the Cafe & Restaurants sector. Performance peers within the same percentile range include Dolce Amore Italian Restaurant & Resort, TGI Friday's, Andok's, Hawker Chan - Gateway Mall II, Wendy's, and suan restaurant 수안.
CSAT measures customer happiness. Monitoring CSAT helps in identifying areas for service improvement and strengthening customer loyalty.
ZUS Coffee's overall customer satisfaction (CSAT) is 66%, a slight decrease of 0.3 percentage points year-over-year. Central Luzon shows a higher CSAT at 74% but a decrease of 4.5 percentage points, while Metro Manila has 63% with a decrease of 3.1 percentage points. CSAT peaked in June 2025 before decreasing in July.
Average check reveals customer spending habits. Monitoring this KPI assists in pricing strategies and identifying revenue growth opportunities.
ZUS Coffee's overall average check is PHP 330.4, a significant increase of 107.7% year-over-year. Metro Manila has the highest average check at PHP 350, while Central Luzon shows PHP 281. The average check peaked in May 2025 before decreasing in July.
Outlet count indicates brand reach. Tracking outlets helps understand market penetration and expansion effectiveness in the Cafe & Restaurants industry.
ZUS Coffee has 57 outlets in Metro Manila, 6 in Central Luzon, 5 in Calabarzon, and 2 in Central Visayas. Metro Manila accounts for the majority of the brand's physical presence in the Philippines.
Understanding top competitors shows direct alternatives and customer preferences, informing strategic adjustments for competitive positioning.
McDonald's (22.06%), Starbucks (19.85%), and Jollibee (18.38%) are the top competitors of ZUS Coffee based on cross-visitation. Mang Inasal (10.29%) and KFC (9.56%) are also notable competitors. This indicates a significant overlap in customer base with major fast-food and coffee chains.
Traffic workload shows peak hours. Analyzing workload distribution ensures optimal staffing and efficient resource allocation throughout the day.
ZUS Coffee experiences peak traffic between 10:00 AM and 7:00 PM, with the highest workload occurring around 5:00 PM (59.03%). Traffic starts picking up at 7:00 AM and declines significantly after 9:00 PM.
Consumer segments by gender and generation inform targeted marketing and positioning, ensuring resonate messaging for maximum engagement.
ZUS Coffee's customer base shows high affinity towards women (83%), with men being over-represented (112%). Among generations, Gen X shows very high affinity (146%), Gen Y is slightly under-indexed (93%), and Gen Z aligns closely with the average (101%).
