Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence Xpresso Cafe performance in the South Africa and how they change over time
See what factors influence Xpresso Cafe performance in the South Africa and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
Xpresso Cafe is in the top 2% of brands
Sample of brands in the same percentile
An analysis of Xpresso Cafe' competitors in the South Africa
An analysis of Xpresso Cafe' competitors in the South Africa
Top-5 brands that brand's customers also visit
Market performance percentile reflects a brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Xpresso Cafe holds a leading market performance at the 98th percentile. This places it in the top 2% of Cafe & Restaurants in South Africa, indicating a strong competitive position. Performance peers in the same range include The Waffle House, Moro Gelato, Ukko Restaurant, Café Caprice, PARADISO, and Hooked Coffee Co.
Customer satisfaction (CSAT) is vital as it reflects customer loyalty and impacts brand reputation and revenue growth.
Xpresso Cafe shows a strong overall customer satisfaction at 79%, a 4.8 percentage point increase year-over-year. Gauteng shows high satisfaction (93%), while Western Cape has a lower score (72%) with a decrease of 8.3 percentage points. Recent CSAT scores ranged from 71.43 to 83.72.
Average check is a key performance indicator (KPI) that shows how much customers spend per visit, influencing overall revenue.
Xpresso Cafe's overall average check is 54.5 ZAR, a 1.3% decrease year-over-year. Gauteng shows an average check of 51.5 ZAR. Western Cape shows an average check of 51 ZAR. Recent average check values ranged from 45.31 to 59.62 ZAR.
The number of outlets indicates brand reach and market presence. Expansion often correlates with increased brand awareness and revenue.
Xpresso Cafe has 11 outlets in KwaZulu-Natal, 8 in Western Cape, and 5 in Gauteng. KwaZulu-Natal has the highest number of outlets, indicating a stronger presence in that region.
Identifying key competitors helps understand market dynamics, competitive threats, and opportunities for differentiation.
The top competitors for Xpresso Cafe based on customer cross-visitation are KFC (31.82%), McDonald's (18.18%), RocoMamas (13.64%), Burger King (9.09%), and Pedros (9.09%). This indicates a significant overlap in customer base with fast-food chains.
Analyzing traffic workload by hour helps optimize staffing, manage resources, and improve customer experience during peak times.
Xpresso Cafe experiences peak traffic workload between 8:00 and 17:00, with the highest workload around 12:00-14:00. Minimal to no traffic occurs between 21:00 and 5:00, suggesting overnight closure or limited activity.
Analyzing consumer segments by gender and generation informs targeted marketing and positioning strategies for improved customer engagement.
Women are over-represented with an affinity index of 95%, indicating their strong engagement with Xpresso Cafe. Men are over-represented with an affinity index of 104%. Gen Y exhibits a very high affinity (187%), showing their significant engagement.
Cafés & Restaurants