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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Wake Up Call performance in the United States and how they change over time
See what factors influence Wake Up Call performance in the United States and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Wake Up Call' competitors in the United States
An analysis of Wake Up Call' competitors in the United States
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Wake Up Call is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance indicates a brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Wake Up Call holds a leading market performance percentile of 99, placing it in the top 1% of brands. This signifies a strong competitive position and high customer preference compared to peers like Rj Mexican Cuisine, The Mooring Seafood Kitchen & Bar, Cheeseburger Bobby's, Biryani Hub, Wet Willie's, and Angeline's, all positioned at the 99th percentile.
Customer satisfaction (CSAT) reflects customer happiness, directly influencing loyalty, repurchases, and positive word-of-mouth, impacting brand reputation and revenue.
Wake Up Call's overall CSAT is 70%, a 12.8 percentage point decrease year-over-year. CSAT varies by location, with Washington at 72% and Idaho at 58%. The trend line shows fluctuations between 63.89% and 82.43% over the three-month period, indicating inconsistent customer experiences.
Average check reveals customer spending habits, crucial for revenue forecasting, menu optimization, and identifying upselling opportunities to boost profitability.
Wake Up Call's overall average check is $8.60, reflecting a 7.9% increase year-over-year. Average check is $8.60 in Washington and $8.60 in Idaho. The trend line shows an increase from $7.76 to $9.32 over the three-month period, suggesting higher customer spending.
Outlet count indicates market presence and expansion. More outlets increase accessibility, driving revenue and brand visibility, thus influencing market share.
Wake Up Call has 28 outlets in Washington and 3 in Idaho. This distribution highlights a strong market presence in Washington, with potential for expansion in Idaho. The concentration in Washington suggests a mature market compared to Idaho.
Competitor analysis helps identify key players, understand market dynamics, and refine strategies to gain a competitive edge and attract customers.
Wake Up Call's top competitors based on customer cross-visitation are McDonald's (16.67%), Starbucks (14%), Dutch Bros Coffee (8.67%), Wendy's (8.67%), and Subway (7.33%). This indicates that Wake Up Call customers also frequent fast-food chains and coffee shops.
Traffic workload identifies peak hours, enabling staffing optimization and resource allocation to enhance service and minimize customer wait times.
Wake Up Call experiences peak traffic between 7 AM and 11 AM, with the highest workload at 9 AM (70.75%). Traffic is minimal between midnight and 4 AM. This data suggests focusing resources during morning hours for optimal customer service.
Understanding consumer segments enables tailored marketing. Gender and generation insights allow for targeted campaigns and product positioning, maximizing engagement.
Wake Up Call's customer base shows a high affinity towards women (117 index) and Gen Z (128 index). There is a low affinity towards men (84 index) and Gen X (86 index). Gen Y has moderate affinity (104 index) Therefore, focus marketing on younger, female consumers.