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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Tim Hortons performance in the United Arab Emirates and how they change over time
See what factors influence Tim Hortons performance in the United Arab Emirates and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Tim Hortons' competitors in the United Arab Emirates
An analysis of Tim Hortons' competitors in the United Arab Emirates
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Tim Hortons is in the top 21% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Tim Hortons' market performance is at the 79th percentile, indicating an average/above average market standing in the UAE's Cafe & Restaurants industry. This means Tim Hortons captures more customer traffic than approximately 79% of brands. Performance peers in the same percentile range include Jones the Grocer, Marugame Udon Dubai, McDonald's, and Wendy's.
Customer satisfaction reflects brand perception and loyalty, directly impacting retention and revenue growth. High CSAT scores indicate a strong brand reputation.
Tim Hortons boasts a 95% customer satisfaction rate in the UAE, a significant 6.8 percentage point increase year-over-year. This indicates a strong positive perception among customers. Abu Dhabi Emirate shows the highest CSAT at 97%, while Sharjah Emirate shows a decrease of 5.5 percentage points.
Average check reveals customer spending habits, influencing revenue strategies. Monitoring this KPI helps optimize pricing and promotional efforts.
The average check for Tim Hortons varies by location, with Dubai showing the highest average check at 91.60 AED. Sharjah Emirate has the lowest at 69.10 AED. Overall average check data shows fluctuations, peaking in August 2025 at 97.57 AED.
Outlet count indicates market presence and expansion. Tracking this metric reveals brand reach and potential for increased market share.
Tim Hortons has a significant presence in the UAE, with 38 outlets in Dubai, representing the largest concentration. Abu Dhabi Emirate follows with 25 outlets. Fujairah Emirate and Ras al-Khaimah have the fewest, with 3 outlets each.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and differentiation efforts for market leadership.
Tim Hortons' customers also frequently visit KFC (4.60%), Wendy's (4.45%), Burger King (4.07%), McDonald's (3.61%), and Starbucks (2.76%). This cross-visitation data highlights these brands as key competitors in the UAE market.
Traffic workload analysis optimizes staffing and resource allocation. Understanding peak hours ensures efficient service and maximizes revenue potential.
Tim Hortons experiences peak traffic workload between 18:00 and 21:00, with the highest workload at 18:00 (51.57%). Traffic is lowest between 3:00 and 5:00. This data informs staffing and operational decisions to meet customer demand effectively.
Understanding consumer segments enables targeted marketing. Tailoring strategies to gender and generation enhances engagement and brand relevance.
Tim Hortons' customer base in the UAE shows a high affinity towards women (81%), while men are over-represented (112%). Gen Z shows the highest affinity (143%), followed by Gen Y (103%), while Gen X is under-represented (70%). This suggests targeted marketing towards Gen Z and male consumers may be effective.