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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Nasken Coffee performance in the Malaysia and how they change over time
See what factors influence Nasken Coffee performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Nasken Coffee' competitors in the Malaysia
An analysis of Nasken Coffee' competitors in the Malaysia
In Cafés & Restaurants
·Jul – Sep 25
Nasken Coffee is right in the middle
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Nasken Coffee's market performance is at the 52nd percentile in Malaysia's Cafe & Restaurants industry, indicating an average market position. This means Nasken Coffee captures an average share of customer traffic compared to its competitors. Performance peers in the same percentile range include FUIYOH! It’s UNCLE ROGER @ Mid Valley Southkey, Botanica+Co, Asam Pedas Lauk Kampung, Chef Long 龍师傅果园土鸡, Incheon Kitchen, and Sambal Bakar Malaya - Putrajaya.
Customer satisfaction reflects brand perception, impacting loyalty and revenue. High satisfaction scores correlate with repeat business and positive word-of-mouth.
Nasken Coffee's overall customer satisfaction is 68%, a decrease of 14 percentage points year-over-year. Kuala Lumpur shows the highest satisfaction at 83%, while Pahang has the lowest at 52%. The downward trend suggests a need to address customer concerns to improve satisfaction levels across all locations, especially in Terengganu, Selangor, Kelantan and Pahang.
Average check reveals customer spending habits, influencing revenue strategies. Monitoring this KPI helps optimize pricing and promotions for profitability.
The average check for Nasken Coffee varies by state. Pahang has the highest average check at 47.1 MYR, while Kelantan's average check is 35.7 MYR. Selangor, Kuala Lumpur and Terengganu share the same average check of 26.7 MYR. The overall average check value is not available, but the dynamic data shows a fluctuation between 32.93 MYR and 35.6 MYR.
Outlet count indicates brand reach and growth. Tracking this metric informs expansion strategies and market penetration efforts.
Nasken Coffee has the most outlets in Kelantan (29), followed by Terengganu (5). Kuala Lumpur has 3 outlets, while Selangor and Putrajaya each have 2. Negeri Sembilan and Pahang each have 1 outlet. This distribution highlights Kelantan as a key market for Nasken Coffee, with opportunities for expansion in other states.
Competitor analysis identifies market rivals, informing competitive strategies. Understanding cross-visitation patterns reveals shared customer base and opportunities.
Nasken Coffee's top competitors based on cross-visitation are Secret Recipe and KFC (both at 4.95%), followed by ZUS Coffee and McDonald's (both at 4.40%), and Texas Chicken (3.85%). This indicates that customers who visit Nasken Coffee also frequently visit these fast-food and cafe chains, suggesting a shared customer base and similar market positioning.
Traffic workload analysis optimizes staffing and resource allocation. Understanding peak hours ensures efficient service and customer satisfaction.
Nasken Coffee experiences peak traffic workload between 11 AM and 8 PM, with the highest workload around 6 PM (63.51%). Traffic is minimal between midnight and 7 AM. This data suggests that Nasken Coffee should focus staffing and resources during peak hours to maximize customer service and sales.
Understanding consumer segments enables targeted marketing. Gender and generational insights inform tailored campaigns, enhancing engagement and ROI.
Nasken Coffee's customer base shows a high affinity towards women (86) and men (113). Among generations, Gen X (125) and Gen Y (121) are overrepresented, indicating high affinity, while Gen Z (33) is underrepresented. This suggests that Nasken Coffee appeals more to older generations, with an opportunity to increase engagement with Gen Z.