Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Mr. Hero performance in the United States and how they change over time
See what factors influence Mr. Hero performance in the United States and how they change over time
Available by subscription
Available by subscription
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
Mr. Hero is in the top 1% of brands
Sample of brands in the same percentile
An analysis of Mr. Hero' competitors in the United States
An analysis of Mr. Hero' competitors in the United States
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Mr. Hero's market performance is leading, with a percentile of 99 in the United States' Cafe & Restaurants industry. This indicates a strong market position, suggesting high customer preference and competitive strength. Performance peers like JZ Steakhouse, Bento Asian Kitchen + Sushi, Mariscos El General - Oklahoma City, Halls Chophouse, Umi Japanese Restaurant, and Miguel's Jr. share this leading position within the same or adjacent percentile.
Customer satisfaction (CSAT) reflects customer happiness, influencing loyalty and brand perception, directly impacting long-term business success.
Mr. Hero's overall customer satisfaction (CSAT) is 72%, with a slight decrease of 0.1 percentage points year-over-year. In Ohio, CSAT is also 72%. The dynamic data shows CSAT fluctuating between 67.43% and 76.40% from May to July 2025, indicating varying levels of customer happiness over time.
Average check reveals customer spending habits, crucial for pricing strategies and revenue forecasting, impacting profitability and financial planning.
Mr. Hero's overall average check is $16.30 USD, showing a decrease of 2.8% year-over-year. In Ohio, the average check is also $16.30 USD. The dynamic data shows average check fluctuating between $14.68 and $17.45 from May to July 2025, indicating variability in customer spending.
Competitor analysis identifies key rivals and customer overlap, informing competitive strategies and market positioning to gain an advantage.
Mr. Hero's top competitors based on customer cross-visitation are McDonald's (26.36%), Burger King (13.64%), Wendy's (11.82%), Taco Bell (9.70%), and Arby's (8.48%). These brands represent the primary alternatives customers consider, highlighting the competitive landscape.
Understanding consumer segments enables targeted marketing, tailoring products and messages to specific groups, enhancing engagement and ROI.
Mr. Hero's consumer base shows a higher affinity towards women (index 91) and men (index 109). Among generations, Gen X demonstrates the highest affinity (index 124), while Gen Y (index 79) and Gen Z (index 85) show lower affinity.