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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Miller & Carter performance in the United Kingdom and how they change over time
See what factors influence Miller & Carter performance in the United Kingdom and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Miller & Carter is in the top 7% of brands
Sample of brands in the same percentile
An analysis of Miller & Carter' competitors in the United Kingdom
An analysis of Miller & Carter' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile reveals brand's share of foot traffic, indicating competitive strength and customer preference in the industry.
Miller & Carter's market performance is at the 93rd percentile, indicating a leading position in the Cafe & Restaurants industry in the United Kingdom. This means Miller & Carter outperforms most competitors in foot traffic and customer preference. Performance peers in the adjacent percentile range include Zizzi and Popeyes Louisiana Kitchen.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. High CSAT scores often correlate with repeat business.
Miller & Carter demonstrates strong customer satisfaction with an overall CSAT of 94%, a 1.7 percentage point increase year-over-year. This indicates a positive trend in customer perception. CSAT is highest in England (94%) followed by Scotland and Wales (92% each), showing consistent satisfaction across regions.
Average check reflects customer spending per visit, crucial for revenue analysis. Monitoring trends helps optimize pricing and identify upselling opportunities.
Miller & Carter's overall average check is £58.4, a 4.6% increase year-over-year, suggesting customers are spending more per visit. Scotland has the highest average check at £59.2, while Wales has the lowest at £58. The average check has increased from £56.82 in June to £61.27 in August 2025.
Outlet count indicates brand reach and market presence. Growth reflects expansion strategy, while distribution impacts accessibility and brand visibility.
Miller & Carter has 118 outlets in England, 5 in Scotland, and 5 in Wales. The concentration of outlets in England indicates a strong presence in that region, while Scotland and Wales have a smaller footprint. This distribution impacts brand reach and accessibility across the United Kingdom.
Competitor analysis identifies key rivals and customer preferences. Cross-visitation reveals shared customer base, informing competitive strategies and marketing efforts.
Miller & Carter's top competitors based on cross-visitation are McDonald's (5.85%), JD Wetherspoon (4.32%), Toby Carvery (2.51%), Harvester (2.46%), and KFC (1.86%). This indicates that customers who visit Miller & Carter also frequent these establishments, suggesting potential areas for competitive differentiation.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation. Understanding customer flow optimizes service and minimizes wait times.
Miller & Carter experiences peak traffic workload between 12:00 PM and 9:00 PM, with the highest workload occurring between 6:00 PM and 7:00 PM (61.04% and 63.91% respectively). This data informs staffing and resource allocation to manage customer flow effectively during peak hours.
Understanding consumer segments by gender and generation informs targeted marketing and positioning. Affinity insights reveal segment preferences and engagement levels.
Miller & Carter's customer base shows a higher affinity among women (119 index) compared to men (85 index). Gen Z shows the highest affinity (125 index), followed by Gen X (107 index), while Gen Y is under-indexed (86 index). This suggests targeted marketing towards women and Gen Z could be particularly effective.