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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Milano Coffee performance in the Vietnam and how they change over time
See what factors influence Milano Coffee performance in the Vietnam and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
In Cafés & Restaurants
·Jul – Sep 25
Milano Coffee is ahead of most brands
Sample of brands in the same percentile
An analysis of Milano Coffee' competitors in the Vietnam
An analysis of Milano Coffee' competitors in the Vietnam
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Milano Coffee's market performance is at the 57th percentile in Vietnam's Cafe & Restaurants industry, indicating an average/above average market standing. This means Milano Coffee is ahead of most brands. Performance peers in the same percentile range include Hanoi Fusion Pub & Restaurant, Làng Bè Như Ý Long Sơn, Cơm Tấm Phúc Lộc Thọ, Ushi Mania - Japanese Aging Beef & Bar, Cơm Niêu Sài Gòn, and GAIAN STATION.
Customer satisfaction reflects customer loyalty and overall brand perception, directly impacting revenue and long-term business success.
Milano Coffee boasts a high overall customer satisfaction (CSAT) of 91% in Vietnam, with a significant increase of 4.8 percentage points year-over-year. Tây Ninh Province shows the highest CSAT at 98%, while Vĩnh Long Province has the lowest at 89% with a decrease of 4.4 percentage points. This indicates strong positive customer sentiment overall, with regional variations.
Average check reveals customer spending habits and pricing effectiveness, crucial for profitability and revenue optimization.
The overall average check for Milano Coffee is 58.9K VND, a decrease of 33.8% year-over-year. Lâm Đồng Province has the highest average check at 77.3K VND, while Khánh Hòa Province has an average check of 57.1K VND. This decline suggests customers are spending less per visit, which could be due to pricing changes or shifts in customer behavior.
Number of outlets indicates brand reach and market penetration, influencing brand visibility and accessibility for customers.
Milano Coffee has a significant presence in Vietnam, with Khánh Hòa Province having the highest number of outlets at 110. Lâm Đồng Province follows with 81 outlets. This distribution reflects the brand's strategic focus on specific regions within Vietnam.
Competitor analysis identifies key rivals and their market share, enabling strategic positioning and competitive advantage.
The top competitors for Milano Coffee, based on cross-visitation, are Highlands Coffee (8.52%), Starbucks (3.49%), Katinat (2.84%), Jollibee (2.84%), and Phê La (1.97%). This indicates that customers who visit Milano Coffee also frequently visit these brands, highlighting direct competition.
Traffic workload analysis optimizes staffing and resource allocation, ensuring efficient operations and customer service during peak hours.
Milano Coffee experiences peak traffic workload between 7 AM and 9 AM, with the highest workload at 8 AM (57.31%). Traffic gradually decreases throughout the day, reaching its lowest point between 1 AM and 4 AM. This data helps optimize staffing and resource allocation to meet customer demand effectively.
Understanding consumer segments enables targeted marketing, improving engagement and brand resonance with specific demographics.
Milano Coffee's customer base shows a high affinity towards women (70%) and men (124%). Gen X (160%) and Gen Y (111%) are overrepresented, while Gen Z (57%) is underrepresented. This suggests that Milano Coffee appeals more to older generations and has a stronger affinity with men.