Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Luke's Lobster performance in the United States and how they change over time
See what factors influence Luke's Lobster performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Luke's Lobster is right in the middle
Sample of brands in the same percentile
An analysis of Luke's Lobster' competitors in the United States
An analysis of Luke's Lobster' competitors in the United States
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Luke's Lobster's market performance is at the 46th percentile, indicating a below average/lagging market standing. This means the brand captures less foot traffic compared to many competitors. Performance peers in the same percentile include WINGERS Restaurant, Divieto Ristorante, Huckleberry's Breakfast & Lunch, Boston Lobster Feast, Rotelli Pizza & Pasta, and Shakey's Pizza Parlor.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. Higher CSAT often correlates with repeat business.
Luke's Lobster's overall CSAT is 82%, a slight decrease of 1.3 percentage points year-over-year. Florida shows the highest CSAT at 92%, while Rhode Island and Illinois experienced the most significant CSAT decreases. New York and California show CSAT increase. The CSAT trend shows fluctuations between 79.72% and 85.17% during the observed period.
Average check reveals spending habits, informing pricing strategies and revenue forecasting. Monitoring this KPI helps optimize profitability.
Luke's Lobster's overall average check is $42, a decrease of 1.5% year-over-year. Maine has the highest average check at $47.9 USD. Illinois, Washington, Nevada and Rhode Island have lower average check. The average check fluctuated between $39.20 and $43.45 during the observed period.
Outlet count indicates brand reach and growth. Tracking this KPI reveals expansion progress and market penetration effectiveness.
Luke's Lobster has the most outlets in New York (10), followed by Massachusetts (4) and California (3). Several other states have fewer outlets. This distribution highlights key markets for the brand.
Competitor analysis identifies key rivals and cross-visitation patterns, informing competitive strategies and market positioning efforts.
Customers of Luke's Lobster also frequently visit McDonald's (4.36% cross-visitation), The Holy Donut (3.86%), Starbucks (3.69%), Shake Shack (2.85%), and Chipotle Mexican Grill (2.35%). This indicates these brands compete for the same customer base.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation to optimize customer experience.
Luke's Lobster experiences peak traffic between 11 AM and 7 PM, with the highest workload around 1 PM. Traffic is minimal before 10 AM and after 9 PM. This data informs staffing and operational decisions.
Understanding consumer segments allows for targeted marketing, product development, and personalized experiences, enhancing customer engagement and loyalty.
Luke's Lobster's customer base shows a high affinity towards women (85%) and men (114%). Gen X (107%) and Gen Y (111%) are overrepresented, while Gen Z (40%) is underrepresented. This suggests marketing should focus on Gen X and Y, while exploring strategies to attract Gen Z.