Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Lotteria performance in the Vietnam and how they change over time
See what factors influence Lotteria performance in the Vietnam and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
An analysis of Lotteria' competitors in the Vietnam
An analysis of Lotteria' competitors in the Vietnam
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·May – Jul 25
Lotteria is in the top 1% of brands
Sample of brands in the same percentile
Cafe & Restaurants
Market performance reveals a brand's share of foot traffic, showing its competitive strength and customer preference in the industry.
Lotteria's MARKET PERFORMANCE in Vietnam is in the top 1% within the Cafe & Restaurants industry, positioning it as a leading brand. This indicates a strong market presence and customer preference compared to peers like Pizza Hut, KFC, and Highlands Coffee, which share a similar top-tier ranking.
Customer satisfaction (CSAT) reflects brand perception and loyalty, directly influencing repeat business and positive word-of-mouth.
Lotteria's overall CSAT in Vietnam is 76%, a 1.1 percentage point increase year-over-year, indicating improved customer sentiment. CSAT varies by province, with Đắk Lắk showing the highest satisfaction (96%) and Đồng Tháp showing the most significant growth (38.9pp). The CSAT has generally increased from April to June of 2025.
Average check reflects customer spending per visit, indicating pricing strategy effectiveness and customer purchasing power.
Lotteria's overall average check in Vietnam is 140.5K VND, a 6% decrease year-over-year. Kiên Giang Province shows the highest average check (442.5K VND), while Lâm Đồng Province has a lower average check (162K VND). The average check decreased from approximately 157.45K VND in April 2025 to 108.30K VND in June 2025.
Outlet count indicates brand reach and market penetration, reflecting expansion strategy and accessibility to customers.
Lotteria's outlet distribution across Vietnam shows Khánh Hòa Province with the highest number of outlets (8). Provinces like Quảng Ninh, Lâm Đồng, Đồng Tháp, and Tây Ninh have a moderate presence. This distribution reflects Lotteria's strategic focus on specific regions within Vietnam.
Competitor analysis identifies key rivals and customer cross-visitation, informing competitive strategy and market positioning.
Lotteria's main competitors in Vietnam based on customer cross-visitation are KFC (8.60%), Highlands Coffee (8.55%), and Jollibee (8.11%). Pizza 4P's (2.49%) and Pizza Hut (2.39%) also register some level of cross-visitation, showing a smaller overlap in customer base.
Traffic workload analysis identifies peak hours, helping optimize staffing and resource allocation for better customer service.
Lotteria's peak traffic hours in Vietnam are between 17:00 and 20:00 (5 PM to 8 PM), with the highest workload around 19:00 (7 PM). Traffic starts increasing from 8:00 AM, peaks in the evening, and declines sharply after 21:00 (9 PM).
Understanding consumer segments allows for tailored marketing, aligning products and messaging with distinct customer groups.
Lotteria's consumer base in Vietnam shows a slightly higher affinity among women (102) compared to men (99). Gen Z (125) shows a high affinity, followed by Gen Y (89). Gen X (69) is under-indexed, suggesting a lower affinity compared to other generations.