Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Lotteria performance in the Vietnam and how they change over time
See what factors influence Lotteria performance in the Vietnam and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Lotteria' competitors in the Vietnam
An analysis of Lotteria' competitors in the Vietnam
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Lotteria is in the top 10% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Lotteria's market performance in Vietnam is at the 90th percentile, indicating a leading position in the Cafe & Restaurants industry. This means Lotteria outperforms most competitors in attracting customers. Performance peers in a similar range include Highlands Coffee, Mì Cay Sasin, Haidilao, Pizza Hut, KFC and Pizza 4P's.
Customer satisfaction (CSAT) reflects how happy customers are, impacting loyalty and brand reputation, and driving business growth.
Lotteria's overall customer satisfaction in Vietnam is 89%, a 7.3 percentage point increase year-over-year, indicating improved customer happiness. Sơn La Province shows the highest CSAT at 98%, while Tây Ninh Province experienced the most significant growth at 38.7 percentage points.
Average check reveals how much customers spend per visit, reflecting pricing strategy effectiveness and customer spending habits.
Lotteria's average check in Vietnam is 157.5K VND, a 6.7% increase year-over-year, suggesting customers are spending more per visit. Sơn La Province has the highest average check at 225K VND.
Outlet count indicates brand reach and market presence, influencing accessibility and potential customer base.
Lotteria has the most outlets in Khánh Hòa Province (12), indicating a strong presence there. Quảng Ninh and Lâm Đồng Provinces both have 8 outlets, reflecting a secondary focus in these regions.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and market positioning.
Lotteria's top competitors in Vietnam, based on cross-visitation, are Jollibee (8.29%), KFC (6.40%), Highlands Coffee (5.24%), Pizza Hut (3.08%), and Pizza 4P's (2.81%). This indicates that customers who visit Lotteria also frequently visit these brands.
Traffic workload by hour reveals peak times, enabling efficient staffing and resource allocation for optimal service.
Lotteria experiences peak traffic between 17:00 and 20:00, with the highest workload at 19:00 (64.58%). Traffic is lowest in the early morning hours, indicating a need for adjusted staffing during peak and off-peak times.
Understanding consumer segments enables targeted marketing, tailoring products and messages to specific demographics for better engagement.
Lotteria's customer base in Vietnam shows a higher affinity towards women (104 index) compared to men (97 index). Among generations, Gen Z shows the highest affinity (135 index), followed by Gen Y (87 index) and Gen X (51 index).