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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence Krispy Kreme performance in the Indonesia and how they change over time
See what factors influence Krispy Kreme performance in the Indonesia and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
An analysis of Krispy Kreme' competitors in the Indonesia
An analysis of Krispy Kreme' competitors in the Indonesia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·May – Jul 25
Krispy Kreme is in the top 2% of brands
Sample of brands in the same percentile
Cafe & Restaurants
Market performance percentile indicates brand's foot traffic share, reflecting competitive strength and customer preference in the industry.
Krispy Kreme in Indonesia holds a market performance percentile of 98, indicating a leading position. This signifies a strong competitive edge, placing it in the top 2% of brands. Performance peers in a similar range include Kedai Sawah Sembalun, Jiwan Bogor, Warung Mie Bakso Lidi, Mixue Ice Cream & Tea - Trunojoyo, Pojok Tera, and Bale uti.
Customer satisfaction (CSAT) measures how well a brand's products/services meet expectations, driving loyalty and positive word-of-mouth.
Krispy Kreme's overall CSAT in Indonesia is 63%, a decrease of 3.8 percentage points year-over-year. Java region mirrors this with 63% satisfaction, also down by 3.8pp. The CSAT dynamic data reveals fluctuations, with a notable dip from April to June 2025. This decline warrants attention to address potential issues and improve customer experience.
Outlet count indicates brand's reach and accessibility, crucial for market penetration and revenue generation.
Krispy Kreme has 14 outlets in Java, Indonesia, within the specified date range. There is no data of growthValue or growthType, but barFillPercentage is 100%.
Identifying top competitors and cross-visitation patterns reveals direct rivals and shared customer base for strategic insights.
Krispy Kreme's top competitors in Indonesia, based on customer cross-visitation, are Starbucks (8.89%), Kopi Kenangan (8.89%), Pizza Hut (6.67%), Hokben (6.67%), and Solaria (6.67%). This indicates that customers who visit Krispy Kreme also frequently visit these brands, highlighting potential areas for competitive differentiation.
Analyzing traffic workload by hours helps optimize staffing and resource allocation to meet peak demand.
Krispy Kreme experiences peak traffic workload between 10:00 and 19:00, with the highest traffic around 18:00. This data suggests the best hours for promotions and staffing, while low activity hours are between 0:00 and 6:00.
Consumer segment analysis informs targeted marketing by understanding demographic affinity, enhancing campaign relevance and ROI.
Krispy Kreme's Indonesian customer base shows high affinity with women (93) and especially with men (106). Gen Y (119) shows high affinity, while Gen X (54) and Gen Z (76) are under-indexed. This indicates a stronger connection with male customers and Gen Y, and can inform targeted marketing strategies.