Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Kokoro performance in the United Kingdom and how they change over time
See what factors influence Kokoro performance in the United Kingdom and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Kokoro is right in the middle
Sample of brands in the same percentile
An analysis of Kokoro' competitors in the United Kingdom
An analysis of Kokoro' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Kokoro's market performance is at the 52nd percentile, indicating an average market position. This suggests moderate brand visibility and customer traffic compared to competitors like Wendy's, The Breakfast Club, and Hotel Chocolat, which share a similar percentile.
Customer satisfaction (CSAT) reflects customer loyalty and brand perception, directly impacting revenue and long-term business success.
Kokoro's overall CSAT is 78%, up by 2.8 percentage points year-over-year, indicating improved customer sentiment. Scotland shows a high CSAT of 93%, while England has a CSAT of 78%. The CSAT trend shows fluctuations between 70.99% and 81.45% during the reported period.
Average check (transaction value) indicates spending per customer, crucial for revenue optimization and understanding customer purchasing behavior.
Kokoro's overall average check is 13.6 GBP, down by 3.1% year-over-year, suggesting a slight decrease in customer spending. England's average check is also 13.6 GBP. The average check fluctuated between 12.14 GBP and 14.60 GBP during the reported period.
Outlet count reflects brand reach and market presence, influencing accessibility and overall revenue potential.
Kokoro has 77 outlets in England and 1 outlet in Scotland. This indicates a strong presence in England, with limited expansion into Scotland, suggesting potential for growth in other regions.
Identifying top competitors through cross-visitation patterns helps refine marketing strategies and understand customer preferences.
Kokoro's customers also frequently visit McDonald's (9.05%), JD Wetherspoon (4.94%), Starbucks (4.53%), KFC (4.53%), and Costa Coffee (3.29%). This indicates that Kokoro competes with both fast-food chains and coffee shops for customer visits.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation to maximize customer service.
Kokoro experiences peak traffic workload between 11:00 and 19:00, with the highest workload at 13:00 (57.44%). Traffic is minimal before 9:00 and after 21:00, indicating the need for optimized staffing during peak hours.
Understanding consumer demographics allows for targeted marketing, personalized experiences, and improved customer engagement.
Kokoro's customer base shows a high affinity among women (103 index) and Gen Y (135 index). Men are slightly under-indexed (97 index), as are Gen X (63 index) and Gen Z (95 index). This suggests that Kokoro appeals more to women and Gen Y consumers.