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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Kilwins Chocolate & Ice Cream Shop performance in the United States and how they change over time
See what factors influence Kilwins Chocolate & Ice Cream Shop performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Kilwins Chocolate & Ice Cream Shop' competitors in the United States
An analysis of Kilwins Chocolate & Ice Cream Shop' competitors in the United States
In Cafés & Restaurants
·Jul – Sep 25
Kilwins Chocolate & Ice Cream Shop is right in the middle
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Kilwins Chocolate & Ice Cream Shop's market performance is at the 51st percentile, indicating an average market standing. This suggests moderate competitive strength. Performance peers in the same percentile range include Der Dutchman, Agave & Rye, Bistrology Breakfast, Brunch & Dinner, Pappasito's Cantina, Don Julio Mexican Kitchen, and Din Tai Fung.
Customer satisfaction reflects brand perception and loyalty, directly impacting revenue and long-term sustainability.
Kilwins Chocolate & Ice Cream Shop boasts an 85% customer satisfaction rate, a 3.3 percentage point increase year-over-year. Indiana leads with 97% satisfaction, followed by Colorado and District of Columbia at 96%. New York and Oklahoma also show high satisfaction levels at 95% and 94% respectively. CSAT dynamic data shows a fluctuation between 83.20 and 87.07 during the reporting period.
Outlet count indicates brand reach and market penetration, influencing brand visibility and accessibility.
Kilwins Chocolate & Ice Cream Shop has the highest number of outlets in Florida (36), followed by Michigan (22), North Carolina (16), and Georgia (15). Illinois has 13 outlets, while Texas has 10. South Carolina, Virginia, New York and Pennsylvania have 8, 6, 5, and 4 outlets respectively.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and market positioning.
Kilwins Chocolate & Ice Cream Shop's top competitors based on cross-visitation are McDonald's (9.64%), Dunkin' (5.44%), Starbucks (5.44%), Chick-fil-A (5.03%), and Culver's (3.49%). This indicates that customers who visit Kilwins also frequent these establishments.
Traffic workload analysis optimizes staffing and resource allocation, enhancing operational efficiency and customer experience.
Kilwins Chocolate & Ice Cream Shop experiences peak traffic workload between 11 AM and 10 PM, with the highest traffic around 7 PM (54.44%). Traffic is minimal between midnight and 9 AM. This data helps optimize staffing during peak hours.
Understanding consumer segments enables targeted marketing, improving engagement and brand resonance with specific demographics.
Kilwins Chocolate & Ice Cream Shop's customer base shows a slightly higher affinity among women (103) compared to men (97). Gen X shows a high affinity (104), while Gen Y is slightly under-indexed (98). Gen Z is significantly under-indexed (83), suggesting a need for targeted strategies to engage this demographic.