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Managing Partner, Global Business Development
See what factors influence John Lewis & Partners performance in the United Kingdom and how they change over time
See what factors influence John Lewis & Partners performance in the United Kingdom and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of John Lewis & Partners' competitors in the United Kingdom
An analysis of John Lewis & Partners' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
John Lewis & Partners is in the top 7% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals a brand's share of foot traffic, showing its competitive strength and customer preference within the industry.
John Lewis & Partners' MARKET PERFORMANCE percentile of 93 indicates a leading position, placing it in the top 7% of brands. This shows significant customer preference compared to its competitors like Istanbul Restaurant, Our Cow Molly Dairy Ice Cream, Yard & Coop Manchester, The Beehive Coffee Lounge & Tearoom, Birley Bakery, and The Blue Bell, which share a similar percentile.
Customer satisfaction (CSAT) reflects brand perception and loyalty. Declining CSAT can forecast future revenue risks and highlight areas needing improvement.
John Lewis & Partners' overall CSAT is 58%, a decrease of 7.4 percentage points year-over-year, suggesting a decline in customer perception. England shows a CSAT of 60%, also down by 4.6 percentage points. The CSAT dynamic data indicates fluctuations between 52.94% and 60% during the reporting period, requiring investigation into possible drivers for the decline.
Average check indicates how much customers spend per visit, reflecting menu pricing strategy and customer spending habits, influencing revenue directly.
The overall average check for John Lewis & Partners is £19.1, which is up 53% year-over-year, suggesting increased spending per customer. The average check in England is £22.4. The average check dynamic data remains stable at approximately £23.75 throughout the reported months, suggesting consistency in customer spending habits.
Outlet count signifies market reach and expansion. Growth indicates brand investment; stagnation or decline may highlight strategic shifts.
John Lewis & Partners has 13 outlets in England, 2 in Wales and 1 in Scotland. The data suggests a concentrated presence in England, with fewer outlets in Wales and Scotland. This distribution highlights the geographic focus of the brand's operations.
Competitor analysis identifies key rivals and customer cross-visitation, revealing market dynamics and opportunities for strategic differentiation.
The top competitors for John Lewis & Partners are McDonald's (18.52% cross-visitation), Costa Coffee and Nando's (11.11% each), Starbucks and Miller & Carter (7.41% each). This data shows a significant overlap in customer base with fast-food and coffee chains, suggesting opportunities to attract customers from these competitors through targeted promotions or unique offerings.
Traffic workload by hour reveals peak operational times, crucial for staffing, resource allocation, and optimizing customer experience during busy periods.
Traffic workload for John Lewis & Partners peaks between 10 AM and 5 PM, with the highest traffic at 12 PM (64.71%). There is no traffic between 9 PM and 10 AM. This indicates the importance of adequate staffing during peak hours to manage customer flow and maintain service quality.
Understanding consumer segments by gender and generation is vital for targeted marketing, product development, and tailored customer experiences.
John Lewis & Partners' customer base shows high affinity with women (95 index) and men (103 index). Gen Y (111 index) and Gen Z (112 index) are over-represented and Gen X (80 index) is under-represented. Targeted campaigns should consider these segment preferences.