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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence J.CO Donuts & Coffee performance in the Indonesia and how they change over time
See what factors influence J.CO Donuts & Coffee performance in the Indonesia and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top café & restaurant brands by number of locations
Search among the top 10,053 café & restaurant brands by number of locations
An analysis of J.CO Donuts & Coffee' competitors in the Indonesia
An analysis of J.CO Donuts & Coffee' competitors in the Indonesia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·May – Jul 25
J.CO Donuts & Coffee is in the top 1% of brands
Sample of brands in the same percentile
Cafe & Restaurants
Shows the brand’s share of foot traffic, revealing its competitive strength and customer preference in the cafe & restaurant industry.
J.CO Donuts & Coffee holds a leading position in Indonesia's Cafe & Restaurants industry with a market performance percentile of 99, placing it in the top 1%. This indicates high customer preference and competitive strength. Performance peers in a similar range include SOTO BETAWI BANG EBET, TOM SUSHI MAL SKA, Kampung Kecil Cirebon, Wizzmie Ahmad Yani Bandung, Mie Gacoan - Pengayoman, and Golden Lamian.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, repurchase rates, and brand advocacy. Lower CSAT may signal underlying issues.
J.CO Donuts & Coffee's overall customer satisfaction in Indonesia is 58%, a decrease of 10.3 percentage points year-over-year. Kalimantan shows the highest regional CSAT at 67%, while Sumatra and Lesser Sunda Islands show lower scores of 54% and 53% respectively. This indicates a need to address customer experience issues to improve satisfaction.
Average check reveals how much customers spend per visit, indicating pricing strategy effectiveness and customer spending habits at J.CO Donuts & Coffee.
The average check for J.CO Donuts & Coffee in Indonesia is IDR 67.3K, a 1.1% increase year-over-year. Kalimantan shows the highest average check at IDR 77.6K, while Java has the lowest at IDR 64.5K. This suggests potential regional variations in spending habits or menu preferences.
Outlet count reflects brand reach and market presence. Growth indicates expansion, while declines may suggest consolidation or strategic shifts.
J.CO Donuts & Coffee has 148 outlets in Java, representing the highest concentration. Sumatra has 38 outlets. Other regions have fewer, indicating varying levels of market penetration across Indonesia. This shows where most of J.CO's presence lies.
Understanding cross-visitation helps refine competitive strategies. It shows which brands attract similar customers, informing marketing and product positioning.
J.CO Donuts & Coffee shares customers with KFC (10.68%), Starbucks (7.26%), Pizza Hut (6.26%), Kopi Kenangan (5.93%), and Solaria (5.84%) in Indonesia. This indicates these brands are perceived as alternatives, highlighting direct competitors for J.CO.
Traffic workload reveals peak hours, aiding in staffing, inventory, and promotional planning to maximize efficiency and customer satisfaction.
J.CO Donuts & Coffee experiences peak traffic between 10 AM and 7 PM in Indonesia, with the highest workload around 6 PM (65.69%). Traffic is significantly lower during early morning hours. This data assists in optimizing staffing and resource allocation.
Affinity insights inform targeted marketing. Analyzing Gender/Generation affinity helps personalize strategies and optimize product positioning with J.CO.
Women show an affinity index of 85, while Men show 112. Gen X indexes at 152, Gen Y at 101, and Gen Z at 73. This data indicates that Men and Gen X show high affinity towards J.CO compared to Women and Gen Z.