Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
Jack's Bagels is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Jack's Bagels performance in the South Africa and how they change over time
See what factors influence Jack's Bagels performance in the South Africa and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Jack's Bagels' competitors in the South Africa
An analysis of Jack's Bagels' competitors in the South Africa
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance reveals brand strength, customer preference, and competitive standing in the Cafe & Restaurants industry. Vital for strategic decisions.
Jack's Bagels holds a leading market performance percentile of 98 in South Africa's Cafe & Restaurants sector. This position indicates a substantial brand presence and customer preference, outperforming most competitors. Peers include Life Grand Cafe, Cassia Restaurant, Irene Cafe, Kloof Street House, Krispy Kreme, and Jessica's, all within the same range.
Customer satisfaction is key to loyalty and growth. Tracking CSAT helps identify strengths and areas for improvement in service and product quality.
Jack's Bagels demonstrates strong customer satisfaction with an overall CSAT of 86%, though it decreased by 0.4pp year-over-year. Gauteng shows the highest CSAT at 99% with a significant increase of 11.6pp, while Western Cape and Eastern Cape experienced declines. The dynamic data shows CSAT fluctuating between 78.38 and 96.05 from May to July 2025.
Average check indicates spending per customer. Monitoring this metric informs pricing strategies and revenue optimization efforts to boost profitability.
The overall average check for Jack's Bagels is 123.10 ZAR, a decrease of 6.4% year-over-year. Eastern Cape has the highest average check at 129.20 ZAR. Western Cape is 127.80 ZAR, and Gauteng is 116.30 ZAR. The average check fluctuated between 113 ZAR and 130.21 ZAR from May to July 2025.
Outlet count reflects brand reach and market penetration. Tracking outlet distribution guides expansion and identifies underserved areas.
Jack's Bagels has a total of 21 outlets across South Africa. The distribution is as follows: Eastern Cape has 9 outlets, Western Cape has 7, Gauteng has 4, and Free State has 1. This distribution reveals a stronger presence in the Eastern and Western Cape regions.
Understanding competitors' strengths and customer overlap is crucial for strategic positioning and gaining a competitive edge in the market.
The top competitors for Jack's Bagels, based on cross-visitation, are McDonald's (9.52%), Nando's (6.35%), Seattle Coffee Company (6.35%), Spur (4.76%), and KFC (4.76%). This indicates that customers who visit Jack's Bagels also frequent these establishments.
Traffic workload by hour reveals peak times, enabling efficient staffing and resource allocation to meet customer demand effectively and enhance service quality.
Jack's Bagels experiences peak traffic between 08:00 and 12:00, with the highest workload at 64.88% around 11:00. Traffic begins to pick up at 06:00, peaks in the late morning, and declines significantly after 15:00.
Understanding consumer segments allows for targeted marketing, product development, and customized customer experiences, optimizing engagement and brand loyalty.
Jack's Bagels customer base shows a strong affinity towards women, with an affinity index significantly over 100. The Gen Y segment is also overrepresented, suggesting a high affinity. This data informs marketing towards these demographics.