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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence Jack's performance in the United States and how they change over time
See what factors influence Jack's performance in the United States and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Jack's' competitors in the United States
An analysis of Jack's' competitors in the United States
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Jack's is in the top 1% of brands
Sample of brands in the same percentile
Market Performance reveals brand share of foot traffic, indicating competitive strength and customer preference in the industry.
Jack's holds the 99th percentile in Market Performance, indicating a leading market position. This places Jack's in the top 1% of Cafe & Restaurants brands. Its performance peers, including Rally's, Rita's Italian Ice & Frozen Custard, Moe's Southwest Grill, Logan's Roadhouse, Hard Rock Cafe and Condado Tacos, also share this top tier position.
Customer Satisfaction (CSAT) reflects brand perception, influencing loyalty and repeat business, key for sustainable growth.
Jack's overall CSAT is 66%, a 3.9 percentage point increase year-over-year. Texas shows the highest CSAT at 93%, while Michigan experienced a decline. The CSAT varied between 60.62 and 70.64 across the months, indicating fluctuating customer experiences.
Average Check reflects customer spending habits, impacting revenue. Monitoring changes aids pricing and promotion strategies.
Jack's average check is $16.7, a 0.5% increase year-over-year. Texas leads with an average check of $81.9 USD, while other states' average checks are significantly lower. Average check varied between $15.36 and $17.96 across the months.
Outlet count indicates brand reach, influencing market penetration and potential customer accessibility.
Jack's has 181 outlets in Alabama, demonstrating a strong regional presence. Mississippi follows with 34 outlets. Colorado, Louisiana, Wisconsin and California each have 2 outlets. Texas and Michigan have 1 outlet each.
Understanding competitors is vital for strategic positioning and identifying opportunities for differentiation and growth.
Jack's top competitors based on cross-visitation are McDonald's (25.32%), Taco Bell (11.98%), Burger King (11.05%), Chick-fil-A (10.33%), and Wendy's (10.07%). These brands represent the primary alternatives considered by Jack's customers.
Traffic workload by hour shows peak times, guiding staffing and resource allocation for optimal service and efficiency.
Jack's experiences peak traffic between 8 AM and 12 PM (hod 8-11), with the highest workload at 9 AM (67.02%) and 10 AM (67.39%). Traffic is minimal between 1 AM and 4 AM.
Consumer segment analysis informs targeted marketing, tailoring strategies to engage diverse demographic groups.
Women show a slightly higher affinity (101) than men (99). Gen X exhibits high affinity (124), while Gen Y and Gen Z affinity indexes are 75 and 91 respectively. This highlights the importance of strategies tailored for Gen X, while still engaging Gen Y and Gen Z.
Cafés & Restaurants