Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Inside Scoop performance in the Malaysia and how they change over time
See what factors influence Inside Scoop performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Inside Scoop' competitors in the Malaysia
An analysis of Inside Scoop' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Inside Scoop is ahead of most brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Inside Scoop's market performance is at the 59th percentile, indicating an average/above average market standing in Malaysia's Cafe & Restaurants industry. This means Inside Scoop is ahead of most brands. Performance peers in the same percentile include 2013 海鲜饭店 - Bukit Raja, Yakiniku Tenshin • Gurney Paragon Penang, Halab, Yang Claypot 杨妈砂锅 • Puchong, Din Tai Fung, and 林老师菜市火锅 (沙登) Restoran Stimbot Cikgu Lin (Serdang).
Customer satisfaction reflects brand perception and loyalty, directly impacting revenue and long-term sustainability.
Inside Scoop's overall customer satisfaction is 92%, a decrease of 3.4 percentage points year-over-year. Satisfaction varies by state: Malacca (98%), Penang (95%), and Perak (94%) show high satisfaction, while Selangor (92%) and Kuala Lumpur (89%) are lower. The trend shows a slight decrease in CSAT from June (93.88%) to August (90.46%) 2025.
Outlet count indicates brand reach and market penetration, influencing accessibility and brand visibility.
Inside Scoop has a total of 62 outlets in Malaysia. Selangor has the highest number of outlets (24), followed by Kuala Lumpur (20), Johor (6), Penang (5), Malacca (2), Perak (2), Pahang (1), Kelantan (1), Kedah (1), and Negeri Sembilan (1). This distribution highlights Selangor and Kuala Lumpur as key markets.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and differentiation.
Inside Scoop's top competitors based on customer cross-visitation are ZUS Coffee (6.12%), BananaBro (2.38%), McDonald's (2.38%), KFC (2.04%), and SOI 55 THAI KITCHEN (2.04%). This indicates that customers who visit Inside Scoop also frequent these brands, suggesting potential areas for competitive focus.
Traffic workload analysis optimizes staffing and resource allocation, enhancing operational efficiency and customer experience.
Inside Scoop experiences peak traffic workload between 10:00 AM and 10:00 PM, with the highest traffic around 8:00 PM (60.10%). Traffic is significantly lower during the early morning hours (0:00 AM - 9:00 AM). This data suggests optimal staffing and resource allocation should focus on the late afternoon and evening periods.
Understanding consumer segments enables targeted marketing, improving engagement and ROI by tailoring messaging to specific groups.
Inside Scoop's customer base shows a higher affinity towards women (115 index) compared to men (86 index). Among generations, Gen Z shows the highest affinity (125 index), followed by Gen Y (102 index), while Gen X is under-indexed (39 index). This suggests targeted marketing towards women and younger generations may be effective.