Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence HWC Coffee performance in the Malaysia and how they change over time
See what factors influence HWC Coffee performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of HWC Coffee' competitors in the Malaysia
An analysis of HWC Coffee' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
HWC Coffee is in the lower 42% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference.
HWC Coffee's market performance is at the 42nd percentile in Malaysia's Cafe & Restaurants industry, indicating a below average market standing. Performance peers in the same range include Eyescream., Koshien Yakitori Japanese Bar & Restaurant (Georgetown）, ZING Sunset Bar, luckin coffee, MY LALAPOT 我的啦啦煲, and 1940.
Customer satisfaction (CSAT) reflects customer loyalty and brand perception, directly impacting revenue and long-term growth.
HWC Coffee's overall customer satisfaction is 74%, a decrease of 9.7 percentage points year-over-year. Johor shows the highest CSAT at 100%, while Sabah has the lowest at 66%. There is a downward trend in Selangor, Kuala Lumpur and Sabah.
Average check reveals spending habits, informing pricing and menu strategies to boost revenue per customer.
The average check for HWC Coffee is 18.4 MYR in Kuala Lumpur and 16.7 MYR in Selangor. There is no growth value for both locations. The average check saw an increase from 13.64 MYR in June to 36.43 MYR in August 2025.
Outlet count indicates market reach and expansion, reflecting brand accessibility and growth potential.
HWC Coffee has 25 outlets in Selangor and 23 in Kuala Lumpur. Sarawak, Penang, Sabah and Johor each have 3 outlets. Perak has 2 outlets, while Pahang, Kedah and Negeri Sembilan each have 1 outlet.
Identifying top competitors helps refine strategies, understand market dynamics, and capture market share effectively.
HWC Coffee's top competitors based on customer cross-visitation are Loong Hwa Kopitiam (11.76%), Dáo desserts SS15 (11.76%), Shen Heong Seafood Restaurant 参香海鲜饭店 (SS15) (10.78%), Dome Restaurant (5.88%), and ZUS Coffee (5.88%).
Traffic workload analysis optimizes staffing and resource allocation, ensuring efficient service during peak hours.
HWC Coffee experiences peak traffic between 10 AM and 7 PM, with the highest workload around 12 PM and 1 PM (52.11 and 52.37, respectively). Traffic is minimal between midnight and 6 AM.
Understanding consumer segments allows for targeted marketing, improving engagement and brand resonance with key demographics.
HWC Coffee's customer base shows a slightly higher affinity towards women (102) compared to men (98). Gen X shows high affinity (212), while Gen Y (96) and Gen Z (45) are under-indexed.