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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Hops n Drops performance in the United States and how they change over time
See what factors influence Hops n Drops performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Hops n Drops is in the lower 41% of brands
Sample of brands in the same percentile
An analysis of Hops n Drops' competitors in the United States
An analysis of Hops n Drops' competitors in the United States
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Hops n Drops' MARKET PERFORMANCE is at the 41st percentile, indicating a below average market position. This suggests the brand captures less foot traffic compared to competitors. Performance peers include Himalayan Flavor, Mermaids Restaurant, Prime Doner Restaurant, CRAFT South Beach - Espanola Way, Bosphorous Turkish Cuisine, and Million's Crab.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. Higher CSAT often correlates with repeat business.
Hops n Drops has an overall CSAT of 80%, up by 1.8 percentage points year-over-year. Washington state shows a CSAT of 82% with a 3.2 percentage point increase, while Oregon has a CSAT of 72% with a 5.5 percentage point decrease. This indicates varying satisfaction levels across locations.
Average check reflects customer spending per visit, influencing revenue. Monitoring this KPI helps optimize pricing and identify upselling opportunities.
Hops n Drops' overall average check is $27.10, a 5.7% increase year-over-year. Washington state has an average check of $27.60, while Oregon's average check is $24.70. This suggests regional differences in customer spending habits.
Number of outlets indicates brand reach and market presence. Expansion can drive revenue growth, while contraction may signal strategic adjustments.
Hops n Drops has 16 outlets in Washington and 3 in Oregon. This shows a stronger presence in Washington, suggesting a potential focus or historical development in that state.
Identifying top competitors helps understand market dynamics and benchmark performance. Cross-visitation data reveals shared customer base and competitive overlap.
Hops n Drops' top competitors based on customer cross-visitation are McDonald's (13.48%), Taco Bell (6.46%), Starbucks (5.62%), Dairy Queen (4.78%), and Burger King (4.78%). This indicates that Hops n Drops shares customers with major fast-food chains.
Traffic workload by hour reveals peak and off-peak times, enabling efficient staffing and resource allocation to meet customer demand.
Hops n Drops experiences peak traffic between 11 AM and 7 PM, with the highest workload around 6 PM (72.71%). Traffic is minimal during early morning hours. This data helps optimize staffing and promotions.
Analyzing consumer segments by gender and generation informs targeted marketing. Affinity insights guide positioning strategies to resonate with key demographics.
Women show an affinity index of 87, indicating they are under-indexed compared to the average consumer. Men show an affinity index of 112, indicating they are over-indexed. Gen X has an affinity index of 138, Gen Y 74, and Gen Z 57. This suggests high affinity among Gen X and lower affinity among Gen Y and Gen Z.