Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence 海底捞 performance in the United States and how they change over time
See what factors influence 海底捞 performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of 海底捞' competitors in the United States
An analysis of 海底捞' competitors in the United States
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
海底捞 is right in the middle
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
海底捞's MARKET PERFORMANCE is at the 54th percentile, indicating an average market position. This suggests moderate brand strength relative to competitors. Performance peers in the same percentile include Taqueria Taxco, Crabby George's Calabash Seafood Buffet, Penn Station East Coast Subs, Cornbread, Rudy's "Country Store" and Bar-B-Q, and Taco Casa.
Customer satisfaction reflects brand perception and loyalty, directly impacting retention and revenue growth.
海底捞 boasts a high overall customer satisfaction (CSAT) of 93%, though it experienced a slight decrease of 0.2 percentage points year-over-year. California shows the highest CSAT at 94%, while Illinois has the lowest at 84% with a significant decrease. Texas, New York and Washington show increase in CSAT.
Average check indicates customer spending per visit, crucial for revenue optimization and profitability analysis.
The overall average check for 海底捞 is $61.10, a slight increase of 0.2% year-over-year. New York has the highest average check at $73.00, while Illinois has the lowest at $52.30. All states show 0% growth.
Outlet count reflects brand reach and expansion strategy, influencing market penetration and accessibility.
海底捞 has a total of 13 outlets in the United States. California has the most outlets with 7, followed by Texas and Washington with 2 each, and New York and Illinois with 1 each.
Competitor analysis identifies key rivals and customer overlap, informing competitive strategies and differentiation efforts.
The top competitors for 海底捞, based on cross-visitation, are McDonald's (4.24%), Starbucks (3.39%), Din Tai Fung (2.75%), Chick-fil-A (2.12%), and Chipotle Mexican Grill (1.69%). This indicates that customers who visit 海底捞 also frequently visit these brands.
Traffic workload reveals peak hours and customer flow, optimizing staffing and resource allocation for efficiency.
Traffic workload for 海底捞 peaks between 17:00 and 20:00, with the highest workload at 19:00 (55.08%). There is minimal traffic between 0:00 and 10:00. This data suggests the restaurant experiences the highest customer volume during dinner hours.
Understanding consumer segments enables targeted marketing, tailoring products and messaging to specific demographics.
Women show a higher affinity (107) than men (93) for 海底捞. Gen Z exhibits the highest affinity (258), followed by Gen Y (112), while Gen X shows a lower affinity (49). This suggests that Gen Z and women are overrepresented among 海底捞's customers.