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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Gourmet Latte performance in the United States and how they change over time
See what factors influence Gourmet Latte performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Gourmet Latte' competitors in the United States
An analysis of Gourmet Latte' competitors in the United States
In Cafés & Restaurants
·Jul – Sep 25
Gourmet Latte is in the lower 22% of brands
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Gourmet Latte's MARKET PERFORMANCE is at the 22nd percentile, indicating a below average market standing. This means the brand captures less foot traffic compared to most competitors. Performance peers in the same percentile range include Amazonas, Mr. FALAFEL, Bob's Atomic Burgers, Cold Moon Cafe, Bungalow Bar, and Pilot Project Brewing.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. Higher CSAT often correlates with repeat business.
Gourmet Latte's overall CSAT is 77%, a decrease of 3.4 percentage points year-over-year. Florida shows high satisfaction at 90% with a 16.3 percentage point increase, while Washington has a lower satisfaction at 74% with a 7.8 percentage point decrease. This suggests a need to investigate and address satisfaction issues in Washington.
Average check reveals how much customers spend per visit, influencing revenue. Monitoring this KPI helps optimize pricing and promotions.
Gourmet Latte's overall average check is $10.3, a significant increase of 51.1% year-over-year. In Washington, the average check is $10.9 USD, with no growth. The increase suggests successful upselling or price adjustments, but stagnant growth in Washington needs investigation.
Outlet count indicates brand reach and growth. More outlets can mean greater market presence and accessibility for customers.
Gourmet Latte has 20 outlets in Washington and 1 in Florida. This indicates a strong presence in Washington but a limited presence in Florida. Expansion opportunities may exist in Florida or other states.
Identifying top competitors helps understand the competitive landscape and benchmark performance against industry rivals.
Gourmet Latte's top competitors based on customer cross-visitation are Chick-fil-A (9.30%), Mercurys Coffee Co. (6.98%), McDonald's (6.98%), Chipotle Mexican Grill (4.65%), and Papa Murphy's | Take'N'Bake Pizza (4.65%). This suggests customers who visit Gourmet Latte also frequent these establishments.
Traffic workload by hour reveals peak and off-peak times, enabling efficient staffing and resource allocation.
Gourmet Latte experiences peak traffic between 8 AM and 10 AM, with the highest workload at 72.18% at 9 AM. Traffic is minimal between 9 PM and 3 AM. This information can optimize staffing and marketing efforts during peak hours.
Understanding consumer demographics allows for targeted marketing, product development, and personalized customer experiences.
Gourmet Latte's customer base shows a high affinity for women (102 index) and Gen Y (131 index). Men are slightly under-indexed (98 index), and Gen X is also under-indexed (99 index). This suggests marketing efforts should focus on appealing to women and Gen Y.