Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Gigi Coffee performance in the Malaysia and how they change over time
See what factors influence Gigi Coffee performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Gigi Coffee' competitors in the Malaysia
An analysis of Gigi Coffee' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Gigi Coffee is ahead of most brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals brand's share of foot traffic, showing competitive strength and customer preference in the cafe industry.
Gigi Coffee's market performance is at the 60th percentile, indicating an average/above average market standing in Malaysia. This means Gigi Coffee attracts more customers than 60% of Cafe & Restaurants brands. Performance peers in the same percentile: HAO XIANG CHI SEAFOOD, Saudagar Kambing Bakar Shah Alam, Seoul Garden Korbi Grill, Nasi Arab Sofwah, Woodfire Bayan Baru.
Customer satisfaction is crucial as it reflects customer loyalty and directly impacts brand reputation and revenue growth.
Gigi Coffee boasts an 87% customer satisfaction rate, a 14.6 percentage point increase year-over-year. This indicates a strong positive perception among customers. States like Kedah, Negeri Sembilan and Sarawak show 100% satisfaction.
Average check reveals customer spending habits, crucial for pricing strategies and revenue optimization in the cafe industry.
Gigi Coffee's average check varies by state, with Penang leading at 34.1 MYR. The overall average check shows fluctuations, peaking at 21.16 MYR in July 2025 and dropping to 17.64 MYR in August 2025.
Outlet count indicates brand reach and market presence, reflecting expansion strategy and potential revenue generation.
Gigi Coffee has a significant presence in Selangor (46 outlets) and Kuala Lumpur (31 outlets). This distribution highlights key markets and potential areas for further expansion in Malaysia.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and market positioning.
Gigi Coffee's customers also frequent ZUS Coffee (12.05% cross-visitation), KFC (5.36%), McDonald's (4.46%), The Coffee Bean & Tea Leaf (3.12%), and Starbucks (3.12%). This reveals direct competitors and shared customer base.
Traffic workload analysis optimizes staffing and resource allocation, ensuring efficient operations during peak hours.
Gigi Coffee experiences peak traffic between 10 AM and 8 PM, with the highest workload around 6 PM. Minimal traffic occurs during early morning hours, indicating operational focus during daytime and evening.
Understanding consumer segments enables targeted marketing, tailoring products and messaging to specific demographics for higher engagement.
Women (affinity index 132) are overrepresented among Gigi Coffee's consumers, while men (affinity index 71) are underrepresented. Gen X (105) shows slightly higher affinity compared to Gen Y (96) and Gen Z (98).