Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence FreshStop performance in the South Africa and how they change over time
See what factors influence FreshStop performance in the South Africa and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
An analysis of FreshStop' competitors in the South Africa
An analysis of FreshStop' competitors in the South Africa
In Cafés & Restaurants
·Jul – Sep 25
FreshStop is in the lower 22% of brands
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
FreshStop's market performance is in the lower 22%, indicating a critically low market standing. This means FreshStop captures less foot traffic compared to competitors. Performance peers in the same percentile range include Lemonicious, The Chocolate Factory by Beyers, The Company's Garden Restaurant, Wembley Roadhouse, The Lookout Deck, Cableway, and AfroDeli Eatery.
Customer satisfaction reflects brand perception and loyalty, directly impacting retention and revenue growth. Monitoring CSAT is crucial for identifying areas of improvement.
Overall customer satisfaction for FreshStop is 64%, a decrease of 3.4 percentage points year-over-year. KwaZulu-Natal shows high satisfaction (94%), while Gauteng and Western Cape are at 62%. The CSAT trend decreased from June to August 2025, indicating a potential need for service improvements.
Outlet count indicates market reach and brand presence. Monitoring distribution helps assess growth potential and geographic performance.
FreshStop has the highest number of outlets in Gauteng (110), followed by KwaZulu-Natal (67) and Western Cape (56). This distribution highlights key markets for FreshStop, with Gauteng representing the strongest presence.
Competitor analysis identifies key rivals and customer preferences. Understanding cross-visitation patterns informs competitive strategies and market positioning.
FreshStop's top competitors based on cross-visitation are KFC (21.43%), McDonald's (14.29%), Spur (10.71%), and Seattle Coffee Company (10.71%). This indicates that customers who visit FreshStop also frequent these fast-food and cafe chains.
Traffic workload analysis optimizes staffing and resource allocation. Understanding peak hours ensures efficient service and maximizes revenue potential.
FreshStop experiences peak traffic workload between 12:00 and 18:00, with the highest workload at 52.79% at 17:00. Traffic is lowest in the early morning hours, suggesting an opportunity to optimize operations based on hourly demand.