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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Frankie & Benny's performance in the United Kingdom and how they change over time
See what factors influence Frankie & Benny's performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Frankie & Benny's' competitors in the United Kingdom
An analysis of Frankie & Benny's' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Frankie & Benny's is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals brand's share of foot traffic, reflecting competitive strength and customer preference within the Cafe & Restaurants industry.
Frankie & Benny's, with a market performance percentile of 99, is a leading brand in the UK. This indicates a strong market standing relative to competitors. Performance peers in the same percentile range include Royal Nawaab, Franco Manca, Stonehouse Pizza & Carvery, Pizza Pilgrims, Boom Battle Bar and The Ivy.
Customer satisfaction is crucial for repeat business and positive word-of-mouth, directly impacting brand loyalty and revenue growth.
Frankie & Benny's shows an overall customer satisfaction of 86%, a 4.9pp increase year-over-year. England reports the highest satisfaction at 88%, while Northern Ireland shows the lowest at 60%. Wales experienced a decrease in satisfaction. Recent CSAT scores decreased slightly from 87.10 in May to 85.90 in July.
Average check indicates customer spending per visit, influencing revenue and profitability, reflecting menu pricing and customer purchase behavior.
The overall average check for Frankie & Benny's is £28.9, an 8.8% increase year-over-year. Northern Ireland has the highest average check at £33.3, while Wales has the lowest at £27. The average check decreased from £30.31 in May to £28.23 in July.
Outlet count reflects brand reach and market penetration, influencing accessibility, convenience, and overall revenue potential.
Frankie & Benny's has 40 outlets in England, 8 in Scotland, 6 in Wales, and 2 in Northern Ireland. England accounts for the majority of the brand's presence, indicating a strong concentration in this region.
Identifying key competitors allows for strategic benchmarking, revealing competitive advantages and areas for improvement in customer acquisition and retention.
The top competitors for Frankie & Benny's, based on customer cross-visitation, are McDonald's (7.26%), JD Wetherspoon (4.74%), Harvester (3.53%), Bella Italia (3.33%), and Toby Carvery (2.72%). These brands attract a portion of Frankie & Benny's customer base.
Traffic workload analysis helps optimize staffing and resource allocation, ensuring efficient service during peak hours and maximizing revenue.
Traffic workload at Frankie & Benny's peaks between 17:00 and 19:00, with the highest workload at 18:00 (55.55). Traffic is minimal in the early morning hours. This data suggests optimal staffing during late afternoon and early evening.
Understanding consumer demographics enables targeted marketing, enhancing engagement by tailoring products, messaging, and channels to specific groups.
Women are overrepresented among Frankie & Benny's customers (119 affinity index), while men are underrepresented (87 affinity index). Gen Z shows high affinity (142), while Gen X (109) are average and Gen Y (89) are underrepresented.