Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Excelso performance in the Indonesia and how they change over time
See what factors influence Excelso performance in the Indonesia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Excelso' competitors in the Indonesia
An analysis of Excelso' competitors in the Indonesia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Excelso is right in the middle
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Excelso's market performance is at the 50th percentile, indicating an average market position. This means Excelso's foot traffic is on par with the median within the Cafe & Restaurants industry in Indonesia. Performance peers in the same percentile range include Mie Gacoan Bekasi - Cikoronjo Cibarusah, Good Game Board Game Cafe & Store, Zozo Garden, Kampung Kecil Restaurant, Mie Gacoan Jakarta - Fatmawati, and Ayam Geprek Hara Chicken.
Customer satisfaction reflects brand perception and loyalty, directly impacting revenue and long-term growth. High CSAT scores indicate strong customer relationships.
Excelso's overall customer satisfaction is 78%, a 9 percentage point increase year-over-year, indicating improved customer perception. Sulawesi shows the highest CSAT at 90%, followed by Lesser Sunda Islands at 88%. Java and Kalimantan have CSAT scores of 76% and 75% respectively, all showing positive growth.
Average check reveals customer spending habits and pricing effectiveness, influencing revenue strategies and profitability analysis.
Overall average check data is not available. Sulawesi has the highest average check at 161.1K IDR. Kalimantan's average check is 118.4K IDR, while Java's is 102.2K IDR. No growth data is available for average check across regions.
Outlet count indicates brand reach and market penetration, influencing accessibility and overall revenue potential across different regions.
Excelso has 85 outlets in Java, representing the largest concentration. Sulawesi has 12 outlets, Kalimantan has 11, Sumatra has 8, Lesser Sunda Islands has 5, Maluku has 3, and Western New Guinea has 1. This distribution highlights Java as a key market for Excelso.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and market positioning efforts.
Excelso's top competitors based on cross-visitation are McDonald's (8.54%), Starbucks (7.54%), Pizza Hut (5.28%), KFC (4.77%), and Solaria (3.27%). This indicates that customers who visit Excelso also frequently visit these fast-food and restaurant chains.
Traffic workload analysis optimizes staffing and resource allocation, ensuring efficient service during peak hours and maximizing customer satisfaction.
Excelso experiences peak traffic workload between 10:00 AM and 8:00 PM, with the highest activity around 4:00 PM to 6:00 PM. Traffic is significantly lower during the early morning hours (12:00 AM to 7:00 AM).
Understanding consumer segments enables targeted marketing, tailoring products and messaging to specific demographics for increased engagement and ROI.
Excelso's customer base is predominantly women, with an affinity index of 75, indicating they are under-indexed compared to the average. Men have an affinity index of 133, suggesting they are over-indexed. Gen X has an affinity index of 230, Gen Y has an affinity index of 98, and Gen Z has an affinity index of 48.