Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Point Coffee performance in the Indonesia and how they change over time
See what factors influence Point Coffee performance in the Indonesia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Point Coffee is ahead of most brands
Sample of brands in the same percentile
An analysis of Point Coffee' competitors in the Indonesia
An analysis of Point Coffee' competitors in the Indonesia
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Point Coffee's market performance is at the 68th percentile, indicating an average/above average market standing. This means Point Coffee attracts more customers than 67% of its competitors. Performance peers in the same range include Kampung Kecil Senayan, Agreya Coffee, and Mie Gacoan Slawi.
Customer satisfaction reflects brand perception and loyalty, directly impacting retention and revenue growth. High CSAT scores indicate a strong brand reputation.
Point Coffee's overall customer satisfaction is 73%, a decrease of 2.2 percentage points year-over-year. Sulawesi shows the highest satisfaction (88%), while Sumatra has the lowest (59%). The CSAT trend decreased from June to August 2025.
Average check reveals customer spending habits, crucial for pricing strategies and revenue forecasting. Monitoring this KPI helps optimize profitability.
The overall average check for Point Coffee is not available. Kalimantan has the highest average check (42.1K IDR), while Sulawesi has the lowest (31.5K IDR). The average check fluctuated slightly between June and August 2025.
Outlet count indicates brand reach and market penetration. Expansion strategies are guided by outlet distribution and regional performance analysis.
Point Coffee has the most outlets in Java (856), followed by Sumatra (203). Western New Guinea and Maluku have the fewest, with 9 outlets each. This distribution highlights Java as a key market for Point Coffee.
Competitor analysis identifies key rivals and customer overlap. This insight informs strategies to differentiate and capture market share.
The top competitors for Point Coffee, based on cross-visitation, are McDonald's (6.61%), KFC (5.72%), Pizza Hut (4.87%), Kopi Kenangan (4.29%), and Starbucks (3.89%). This indicates a significant overlap in customer base with these major brands.
Traffic workload analysis optimizes staffing and resource allocation. Understanding peak hours ensures efficient service and customer satisfaction.
Point Coffee experiences peak traffic workload between 17:00 and 20:00, with the highest workload at 19:00 (56.92). The lowest traffic workload occurs between 1:00 and 5:00. This data helps optimize staffing during peak hours.
Understanding consumer segments by gender and generation informs targeted marketing and positioning strategies, maximizing campaign effectiveness.
Point Coffee's customer base shows a higher affinity index for Men (137) and Gen X (138), indicating these segments are overrepresented compared to the average consumer. Women (72) and Gen Z (67) are underrepresented, suggesting lower affinity.