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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Empire Sushi performance in the Malaysia and how they change over time
See what factors influence Empire Sushi performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Empire Sushi' competitors in the Malaysia
An analysis of Empire Sushi' competitors in the Malaysia
In Cafés & Restaurants
·Jul – Sep 25
Empire Sushi is right in the middle
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Empire Sushi's market performance is at the 47th percentile in Malaysia's Cafe & Restaurants industry, indicating a below average/lagging market standing. Performance peers in the same percentile include Ivy's Nyonya Cuisine Petaling Jaya, Korean BBQ House, Fullwealth Seafood Restaurant, Warong Nismilan, Chef Kecik Boulangerie @ Tuah 1895 Bukit Bintang, and Chum Chum Pizzeria.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue growth. Higher CSAT scores often correlate with increased sales.
Empire Sushi's overall customer satisfaction is 46%, a 4.1 percentage point increase year-over-year. CSAT varies by state, with Perak leading at 56% and Sarawak at 42%. This indicates regional differences in customer experience that Empire Sushi should investigate.
Average check reveals customer spending habits. Monitoring this KPI helps optimize pricing strategies and identify opportunities to increase revenue per transaction.
The average check for Empire Sushi varies by state, with Perak having the highest average check at 28.3 MYR. The overall average check increased from 21.70 MYR in June 2025 to 24.67 MYR in August 2025, indicating a positive trend in customer spending.
Outlet count indicates brand reach and market presence. Tracking this KPI helps assess expansion effectiveness and identify growth opportunities in different regions.
Empire Sushi has the most outlets in Selangor (28), followed by Kuala Lumpur (19) and Johor (14). This distribution highlights key markets for Empire Sushi, with Selangor representing the strongest presence.
Competitor analysis identifies key rivals and customer preferences. This insight informs strategies to enhance competitive advantage and attract customers from competitors.
Empire Sushi's top competitors based on cross-visitation are ZUS Coffee (13.01%), KFC (8.13%), McDonald's (8.13%), Pizza Hut (5.69%), and Secret Recipe (5.69%). This indicates that customers who visit Empire Sushi also frequent these establishments.
Traffic workload analysis reveals peak hours and customer flow patterns. This insight optimizes staffing, resource allocation, and promotional activities to maximize efficiency.
Empire Sushi experiences peak traffic workload between 10:00 AM and 8:00 PM, with the highest workload around 1:00 PM (52.34). Traffic is significantly lower during the early morning hours, indicating a need for targeted promotions during peak times.
Analyzing consumer segments by Gender and Generation informs targeted marketing and positioning strategies, enhancing engagement and brand affinity.
Empire Sushi's customer base shows a high affinity towards women (Index 141) and under-representation of men (Index 63). Among generations, Gen Y shows an average affinity (Index 99), while Gen X (Index 81) and Gen Z (Index 67) are under-indexed.