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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Dunkin' performance in the Indonesia and how they change over time
See what factors influence Dunkin' performance in the Indonesia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Dunkin' is right in the middle
Sample of brands in the same percentile
An analysis of Dunkin'' competitors in the Indonesia
An analysis of Dunkin'' competitors in the Indonesia
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Dunkin' in Indonesia holds a market performance percentile of 46, indicating a below average/lagging position. This suggests a need to improve market share relative to competitors like Tsuka Ramen, RM. Mbok Gembil, Platter - Plaza Surabaya, Dine and Chat, Kopi Studio 24 Panglima Sudirman, and Kampung Kecil PM Noor Samarinda, which are in the same percentile range.
Customer satisfaction reflects brand perception and loyalty, directly impacting retention and revenue growth. High CSAT indicates a strong customer base.
Dunkin' in Indonesia has an overall customer satisfaction of 76%, a 1.8pp increase year-over-year. Lesser Sunda Islands shows high satisfaction (81%), with a significant growth of 25.2pp. Java has a 76% satisfaction, with a slight increase of 0.2pp. The CSAT trend shows fluctuations, peaking in June 2025.
Average check reveals customer spending habits, crucial for pricing strategies and revenue forecasting. Monitoring trends informs business decisions.
Overall average check data for Dunkin' in Indonesia is unavailable. In Java, the average check is 69K IDR, with no growth indicated. The average check trend shows a decrease from June (72574.63 IDR) to August (59239.13 IDR) 2025, suggesting potential shifts in customer spending.
Outlet count indicates market reach and expansion efforts. Growth in outlets often correlates with increased brand visibility and accessibility.
Dunkin' in Indonesia has 107 outlets. Java dominates with 94 outlets, followed by Sumatra and Lesser Sunda Islands with 4 each. Western New Guinea and Kalimantan have 2 each, while Sulawesi has 1. This distribution highlights Java as the primary market for Dunkin'.
Understanding key competitors and cross-visitation patterns helps refine marketing strategies and identify opportunities to capture market share.
Dunkin' in Indonesia sees significant cross-visitation with McDonald's (11.93%), KFC (9.38%), Starbucks (6.53%), Pizza Hut (6.53%), and Kopi Kenangan (5.40%). This indicates that Dunkin' customers also frequent these brands, suggesting potential areas for competitive differentiation and targeted promotions.
Traffic workload analysis helps optimize staffing, manage inventory, and tailor marketing efforts to peak hours, maximizing efficiency.
Dunkin' in Indonesia experiences peak traffic workload between 16:00 and 18:00, with the highest workload at 17:00 (61.80%). Traffic starts increasing significantly from 6:00, peaking in the afternoon, and declining after 21:00. This data informs staffing and resource allocation strategies.
Analyzing consumer segments by gender and generation informs targeted marketing and positioning strategies, enhancing engagement and brand relevance.
Dunkin' in Indonesia shows a high affinity index for women (75%) and men (132%). Among generations, Gen X is overrepresented (155%), Gen Y is also overrepresented (113%), while Gen Z is underrepresented (48%). This suggests targeted marketing towards Gen X and Y, while exploring strategies to engage Gen Z.