Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Costa Coffee performance in the United States and how they change over time
See what factors influence Costa Coffee performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Costa Coffee' competitors in the United States
An analysis of Costa Coffee' competitors in the United States
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Costa Coffee is in the lower 21% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Costa Coffee's market performance is in the lower 21% in the United States, indicating a below average market standing. This means that Costa Coffee captures less foot traffic compared to the majority of its competitors. Performance peers in the same percentile include Lakefront Brewery, Khaja Ghar Restaurant & Bar, Portland Burger, Strega, Mama Garden, and Metztli.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. Higher CSAT often correlates with increased revenue and positive word-of-mouth.
Costa Coffee's overall customer satisfaction is 67%, a decrease of 3.4 percentage points year-over-year. Satisfaction varies by state: Georgia shows 78% satisfaction with a 3.9 percentage point increase, Mississippi has 72% with an 11.7 percentage point decrease, and Washington shows 57% with a significant 40.5 percentage point increase.
Average check reveals spending habits, crucial for pricing and revenue strategies. Monitoring trends helps optimize offerings and promotions to boost sales.
The overall average check for Costa Coffee is $13.50, a decrease of 18.3% year-over-year. Mississippi has an average check of $19.40, while Washington has an average check of $8.80. These values indicate the average amount customers spend per transaction.
Outlet count indicates brand reach and market presence. Growth reflects expansion strategy, while distribution impacts accessibility and brand visibility.
Costa Coffee has a varying number of outlets across different states. Mississippi and Georgia each have 5 outlets, Texas has 2, and North Carolina, Colorado, Virginia, and Washington each have 1. This distribution shows where Costa Coffee has established a stronger presence.
Competitor analysis identifies key rivals and customer preferences. Understanding cross-visitation informs strategies to attract and retain customers.
Costa Coffee's top competitors based on cross-visitation are McDonald's (16.67%), Sonic Drive-In (9.52%), Chick-fil-A (9.52%), Starbucks (9.52%), and Hardee's (9.52%). This indicates that customers who visit Costa Coffee also frequent these establishments.
Traffic workload by hour reveals peak times, enabling staffing and marketing optimization. Understanding customer flow improves service and resource allocation.
Costa Coffee experiences peak traffic workload between 12:00 PM (54.39) and 1:00 PM (55.00). Traffic gradually increases from 0:00 (20.40) to 13:00, then decreases towards the evening. This data helps optimize staffing and promotions during peak hours.
Analyzing consumer segments by Gender and Generation informs targeted marketing and positioning strategies, leveraging affinity insights for effective campaigns.
Costa Coffee's customer base shows a higher affinity among women (110%) compared to men (91%). Among generations, Gen Z shows the highest affinity (169%), followed by Gen Y (116%), and Gen X (69%). This suggests that Gen Z customers are significantly overrepresented compared to the average consumer.