Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Costa Coffee performance in the India and how they change over time
See what factors influence Costa Coffee performance in the India and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Costa Coffee is right in the middle
Sample of brands in the same percentile
An analysis of Costa Coffee' competitors in the India
An analysis of Costa Coffee' competitors in the India
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Costa Coffee's market performance in India is at the 48th percentile, indicating a below average/lagging position. This means Costa Coffee captures less foot traffic than the majority of its competitors. Performance peers in the same percentile range include SHEBA MANDHI, The Graand purohit wakad, Aroha Veg Restaurant, Fattoush Multi Cuisine Restaurant, Jawahar, and Dough & Cream.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. Higher CSAT scores often correlate with increased revenue.
Costa Coffee's overall CSAT in India is 72%, a decrease of 7.9 percentage points year-over-year. CSAT varies by state, with Uttar Pradesh (85%) showing the highest satisfaction and Goa (64%) the lowest. The trend shows fluctuations in CSAT over the three-month period, with a peak in June 2025.
Average check (Avg Check) indicates how much customers spend per visit, influencing revenue. Monitoring Avg Check helps optimize pricing and promotions.
Costa Coffee's overall average check in India is INR 594.50, a decrease of 1.2% year-over-year. Maharashtra has the highest average check (INR 945.50), while Haryana has the lowest (INR 517.40). The average check fluctuated over the three-month period, peaking in June 2025.
Number of outlets indicates brand reach and market presence. More outlets can lead to greater accessibility and brand awareness.
Costa Coffee has the most outlets in Haryana (33), followed by Uttar Pradesh (31). Maharashtra has 13 outlets. This distribution shows Costa Coffee's stronger presence in some states compared to others.
Competitor analysis identifies key rivals and customer preferences. Understanding cross-visitation patterns informs competitive strategies.
Costa Coffee customers in India also frequently visit Pizza Hut (17.67%), KFC (10%), McDonald's (7%), Vaango (5.33%), and Starbucks (4.33%). This cross-visitation data suggests these brands are direct competitors for Costa Coffee.
Traffic workload by hours reveals peak and off-peak times, enabling efficient staffing and resource allocation to meet customer demand.
Costa Coffee experiences peak traffic between 10 AM and 8 PM, with the highest workload around 6 PM (48.91%). Traffic is lowest in the early morning hours (1 AM to 5 AM). This data helps optimize staffing and promotions based on customer traffic patterns.
Understanding consumer segments by gender and generation enables targeted marketing and product development, improving engagement and ROI.
Costa Coffee's customer base in India shows a high affinity towards women (86%) and men (106%). Gen X (122%) shows a high affinity, while Gen Z (79%) is under-indexed. This suggests targeted marketing towards Gen X could be particularly effective.