Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Coffee Time performance in the Canada and how they change over time
See what factors influence Coffee Time performance in the Canada and how they change over time
Available by subscription
Available by subscription
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Coffee Time' competitors in the Canada
An analysis of Coffee Time' competitors in the Canada
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Coffee Time is in the top 2% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance indicates brand's share of foot traffic, revealing its competitive strength and customer preference.
Coffee Time's market performance is at the 98th percentile, positioning it as a leading brand. This means Coffee Time captures a significant portion of customer traffic compared to its competitors in the Cafe & Restaurants industry in Canada. Performance peers in similar range include Dosa Eatery Hamilton, Fatima Karahi Corner, Cardero's Restaurant, Grillados Grilled Beef Back Ribs & Chicken, The Fancy Induced Burger, and Lokma.
Customer satisfaction reflects brand perception and loyalty, influencing retention and revenue growth.
Coffee Time's overall customer satisfaction is 73%, a decrease of 1.4 percentage points year-over-year. In Ontario, the CSAT is also 73% with a similar decrease. The CSAT dynamic data shows fluctuations between May and July 2025, with a low in June. This decline indicates a need to investigate and address potential issues affecting customer experience.
Average check reveals spending habits and revenue potential, informing pricing and promotional strategies.
Coffee Time's overall average check is 13.2 CAD, an increase of 26.8% year-over-year. In Ontario, the average check is also 13.2 CAD. The dynamic data shows monthly variations, peaking in June 2025. This increase suggests customers are spending more per visit, potentially due to menu changes or increased order sizes.
Outlet count indicates market reach and brand accessibility, influencing customer convenience and sales volume.
Coffee Time has 33 outlets in Ontario. This indicates a concentrated presence in this province, which may limit brand access for customers outside of Ontario.
Understanding competitors highlights market dynamics and opportunities to differentiate and attract customers.
Coffee Time's top competitors based on cross-visitation are Tim Hortons (32.03%), McDonald's (15.03%), Starbucks (7.19%), Dairy Queen (6.54%), and Burger King (6.54%). This indicates that Coffee Time customers frequently visit these brands, suggesting potential areas for Coffee Time to improve customer retention and attract new customers.
Traffic workload reveals peak hours and operational efficiency, guiding staffing and resource allocation.
Coffee Time experiences peak traffic between 6 AM and 12 PM, with the highest workload around 8 AM and 9 AM. Traffic gradually decreases throughout the afternoon and evening, with minimal activity between 10 PM and 4 AM. This data suggests Coffee Time should optimize staffing and resources during morning peak hours to ensure efficient service.
Consumer segment analysis enables targeted marketing by understanding demographic preferences and behavior.
Coffee Time's customer base shows a higher affinity towards women (82%) and men (113%) than average. Among generations, Gen X (146%) shows the highest affinity, while Gen Y (69%) and Gen Z (88%) are under-indexed. This suggests marketing efforts should consider the preferences and behaviors of Gen X.