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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
City Pizza is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence City Pizza performance in the Canada and how they change over time
See what factors influence City Pizza performance in the Canada and how they change over time
Available by subscription
Available by subscription
An analysis of City Pizza' competitors in the Canada
An analysis of City Pizza' competitors in the Canada
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Cafés & Restaurants
Market performance shows a brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
City Pizza holds a leading market position at the 98th percentile, placing it in the top 2% of brands. This indicates a strong competitive standing. Performance peers include Udupi Krishna, New Mirchi Dhaba, L'Avenue, Barbecue Cafe, OmegaBon and Made By Marcus.
Customer satisfaction reflects brand perception, impacting loyalty and growth. Monitoring CSAT helps identify areas for service and product improvement.
City Pizza's overall customer satisfaction (CSAT) is 83%, a 2.2 percentage point increase year-over-year. In Ontario, CSAT is also 83%, with a similar 2.2 percentage point increase. This suggests improved customer experiences.
Average check measures customer spending per visit, influencing revenue. Tracking this KPI helps optimize pricing and promotional strategies.
The overall average check for City Pizza is CAD 18.5, a 3.7% decrease year-over-year. In Ontario, the average check is also CAD 18.5. The decline suggests customers are spending less per visit.
Outlet count reflects brand reach and expansion. Tracking outlets indicates market penetration and growth trajectory within the industry.
City Pizza has 16 outlets in Ontario. This represents the current extent of their physical presence and market coverage within the province.
Competitor analysis reveals market dynamics, informing strategies. Knowing who else customers visit helps refine marketing and improve offerings.
City Pizza's top competitors based on customer cross-visitation are Tim Hortons (20%), McDonald's (12.5%), Dairy Queen (6.25%), Osmow's Shawarma (6.25%), and Domino's Pizza (6.25%). This shows key alternatives for City Pizza's customer base.
Traffic workload reveals peak hours, informing staffing and promotions. Understanding customer flow optimizes resource allocation and service efficiency.
City Pizza's peak traffic workload occurs between 10 AM and 10 PM, with the highest activity around 5 PM and 6 PM. Minimal traffic occurs between midnight and 9 AM. Adjusting staffing levels to match high-traffic periods can improve operations.
Understanding consumer segments allows for personalized marketing. Tailoring strategies to gender and generation increases engagement and loyalty.
City Pizza demonstrates high affinity with women (86) and men (110), and for Gen X (94), Gen Y (86) and Gen Z (164). Gen Z are substantially over-represented compared to the average consumer, indicating a strategic segment for focused marketing efforts.