Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence CAPPELLO performance in the South Africa and how they change over time
See what factors influence CAPPELLO performance in the South Africa and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
Search among the top brands by number of locations
In Cafés & Restaurants
·Jul – Sep 25
CAPPELLO is in the lower 27% of brands
Sample of brands in the same percentile
An analysis of CAPPELLO' competitors in the South Africa
An analysis of CAPPELLO' competitors in the South Africa
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile indicates brand's share of foot traffic, revealing its competitive strength and customer preference.
CAPPELLO's market performance is in the lower 27% in South Africa's Cafe & Restaurants industry. This indicates a below average market standing compared to its peers. Performance peers in the same percentile range include Fahrenheit Seafood & Grill, The Poke Co., Utopia Cape Town, Goddess Cafe, Zevenwacht, and Kream Restaurant.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. Higher CSAT often correlates with business success.
CAPPELLO's overall customer satisfaction is 52%, a decrease of 6.2 percentage points year-over-year. In Gauteng, the CSAT is 50%, down by 3.3 percentage points. The CSAT trend shows fluctuations, peaking in July 2025 at 60.87%.
Average check reveals customer spending habits, crucial for pricing strategies, revenue forecasting, and understanding customer value.
CAPPELLO's overall average check data is not available. However, in Gauteng, the average check is 369.8 ZAR, with no growth compared to the previous year. The average check fluctuated between 376.09 ZAR and 466.67 ZAR during the observed period.
Outlet count indicates brand reach and market presence. Growth in outlets often signals expansion and increased accessibility for customers.
CAPPELLO has a total of 13 outlets in South Africa. Gauteng has the highest number of outlets (8), followed by Free State (2), and Mpumalanga, KwaZulu-Natal and Western Cape each with 1 outlet.
Competitor analysis identifies key rivals and their market share, informing competitive strategies and highlighting opportunities for differentiation.
CAPPELLO's top competitors based on customer cross-visitation are KFC (21.15%), McDonald's (19.23%), Spur (13.46%), Mugg & Bean (9.62%), and Chicken Licken (9.62%). This indicates that customers who visit CAPPELLO also frequently visit these fast-food chains and casual dining restaurants.
Traffic workload analysis optimizes staffing, resource allocation, and marketing efforts by understanding peak hours and customer flow patterns.
CAPPELLO experiences peak traffic workload between 18:00 and 21:00, with the highest workload at 20:00 (40.24%). Traffic is significantly lower during the early morning hours (2:00-5:00).